Front view of Poly Edge B20 IP Phone showing LCD display, illuminated keypad, navigation controls, and corded handset in sleek black finish

Crystal-Clear Display with Intuitive Interface for Enhanced Productivity

The Poly Edge B20 IP Phone features a high-contrast LCD display that provides exceptional visibility of call information and menu options. The illuminated interface combines with strategically placed function keys to create an efficient workspace tool that minimizes training time and maximizes productivity. The phone's thoughtful design incorporates color-coded keys for quick access to essential functions like speakerphone, mute, and line selection. The large, ergonomic keypad with clearly marked buttons ensures accurate dialing, while the centrally positioned navigation cluster enables effortless menu navigation and call management.

Technical Specifications

  • High-contrast LCD display with intuitive menu interface
  • Dual-port 10/100 Base-TX Ethernet connectivity
  • Integrated PoE support with included power supply unit

Applications

  • Reception areas requiring clear call management
  • Office workstations needing reliable communication tools
  • Small business environments with professional communication needs

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

82M83AA

Brand Name

Poly

Product Line

Edge

Product Model

B20

Product Name

Edge B20 IP Phone and PoE-Enabled

Product Type

IP Phone

Technical Information
Handset Connectivity Technology

Corded

Base Unit Connectivity Technology

Corded

IP Phone Technology

VoIP

Caller ID

Yes

Speakerphone

Yes

Interfaces/Ports
Network (RJ-45)

Yes

Number of Network (RJ-45) Ports

2

PoE (RJ-45) Port

Yes

Physical Characteristics
Product Color

Black

Form Factor

Desktop
Wall Mountable

Miscellaneous
Package Contents

  • Edge B20 IP Phone and PoE-Enabled
  • Desk Stand/Wall Mount Hardware
  • Handset with Handset Cord
  • Network (LAN) Cable
  • Safety Information Sheet
  • Setup Sheet with QR Code to Documentation and Video
  • Power Supply Unit (PSU)

Energy Star

Yes

Environmentally Friendly

Yes

Environmental Certification

China RoHS 2
RoHS

Country of Origin

China

Warranty
Limited Warranty

1 Year

Included in the Box

  • icon_list|edge b20 ip phone|Edge B20 IP Phone Main unit icon

    Edge B20 IP Phone

  • icon_list|desk stand|2-Position Desk stand icon

    Desk Stand

  • icon_list|wall mount hardware|Wall Mount Hardware Mounting kit icon

    Wall Mount Hardware

  • icon_list|handset|Corded Handset icon

    Handset

  • icon_list|handset cord|Handset Cord Connection cable icon

    Handset Cord

  • icon_list|network cable|Cat.6 Network cable icon

    Network Cable

  • icon_list|safety information sheet|Safety Information Sheet Documentation icon

    Safety Information Sheet

  • icon_list|setup sheet|Setup Sheet Documentation icon

    Setup Sheet

  • icon_list|power supply unit|Power Supply Unit Main unit icon

    Power Supply Unit

FAQs

What are the key features of the Poly Edge B20 IP Phone?
The Poly Edge B20 IP Phone offers several key features including 2 line display with support for 8-line key assignments, HD voice quality with Poly Acoustic Fence technology for noise reduction, dual connectivity options with both RJ9 and 3.5mm headset ports, and Power over Ethernet (PoE) capability. It features illuminated keys for easy operation, a hands-free speakerphone with echo cancellation, and two-port Ethernet switch (10/100 Base-TX). The phone supports 5-way local audio conferencing and comes with zero-touch provisioning for quick setup.
How can I install or mount the Poly Edge B20 IP Phone?
The Poly Edge B20 IP Phone offers flexible installation options. It comes with a 2-position desk stand for desktop placement and includes wall mount hardware for wall installation. The package includes all necessary components: the phone unit, desk stand/wall mount hardware, handset with cord, network (LAN) cable, and power supply unit. The zero-touch provisioning feature ensures quick and easy setup regardless of mounting choice.
What connectivity options does the Poly Edge B20 IP Phone provide?
The Poly Edge B20 IP Phone features comprehensive connectivity options including two RJ-45 network ports (10/100 Base-TX) for LAN and PC connections, Power over Ethernet (PoE) capability, and dual headset connectivity through both RJ9 and 3.5mm ports. The phone supports VoIP technology for internet-based calling and includes a corded handset for traditional use. These options ensure flexible integration into various office setups.
What's included in the Poly Edge B20 IP Phone package?
The Poly Edge B20 IP Phone package includes: Edge B20 IP Phone with PoE capability, desk stand and wall mount hardware, handset with handset cord, network (LAN) cable, power supply unit (PSU), safety information sheet, and a setup sheet with QR code for accessing documentation and video guides. This comprehensive package provides everything needed for immediate installation and use.
What audio features does the Poly Edge B20 IP Phone offer?
The Poly Edge B20 IP Phone delivers premium audio features including Poly HD voice technology and Poly Acoustic Fence technology for crystal-clear sound quality with reduced background noise. It features a hands-free speakerphone with acoustic echo cancellation and background noise suppression. The phone supports 5-way local audio conferencing and offers multiple audio output options through the handset, speakerphone, or connected headsets (via RJ9 or 3.5mm ports).

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Price $89.99$269.99$309.99$329.99
Manufacturer HP Inc. AudioCodes Limited AudioCodes Limited AudioCodes Limited
IP Phone Technology VoIP VoIP VoIP VoIP
Handset Connectivity Technology Corded Corded Corded Corded
Base Unit Connectivity Technology Corded Corded Corded Corded
Speakerphone Yes Yes Yes Yes
Number of Network (RJ-45) Ports 2 2 2 2
USB N/A Yes Yes Yes
Product Color Black N/A Black Black