Quantum STEXR-SHRR-CB11 QXS-X84 12G EXP. NODE 84X14TB HDD, Bronze Support Plan - No Return

Quantum STEXR-SHRR-CB11 QXS-X84 12G EXP. NODE 84X14TB HDD, Bronze Support Plan

Quantum STEXR-SHRR-CB11 QXS-X84 12G EXP. NODE 84X14TB HDD, Bronze Support Plan - No Return

Quantum STEXR-SHRR-CB11

$10,869.85
Availability: In stock .

Product Key Features

  • StorageCare Bronze Support Plan Zone 1
  • 1 Year Service Duration
  • Online Services, Phone Support, Web Knowledge Base Access
  • New Releases Update, Online Training, Parts Replacement
  • Exchange Service Main Type
  • 9x5xNext Business Day Service Description
  • Next Business Day Parts Replacement Service Response Time
  • Parts Service Characteristic
  • Quantum QXS-x84 12G Expansion Node, 1176TB (84x14TB), HDD (SED/non-SED) Product Supported
$10,869.85
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  • Description
  • Tech Specs

Quantum

STEXR-SHRR-CB11

Cost-Effective Essential Support

Delivers support essentials during business hours, including access to skilled technical support, next business day delivery of replacement parts, and installation of non-customer replaceable components to ensure trouble-free problem resolution.

FAQ
The StorageCare Bronze Support Plan includes online services, phone support, web knowledge base access, new releases updates, online training, and parts replacement.
The StorageCare Bronze Support Plan is valid for 1 year.
This plan supports the Quantum QXS-X84 12G Expansion Node with 84x14TB HDD.
The response time for parts replacement is next business day.
Yes, the StorageCare Bronze Support Plan provides access to a web knowledge base for troubleshooting and finding solutions.
This specific plan is for Zone 1. Please check with Quantum for support plans in other zones.
Yes, Quantum offers different levels of support plans. You can contact Quantum for more information on upgrading your support plan.
Yes, Quantum offers support plan extensions. You can contact Quantum for more information on extending your support plan.
Yes, the StorageCare Bronze Support Plan is renewable. You can contact Quantum to renew your support plan.
The StorageCare Bronze Support Plan provides support during business hours, which are typically 9 AM to 5 PM on weekdays.
Yes, the StorageCare Bronze Support Plan includes support for software-related issues through online services and phone support.
Yes, the StorageCare Bronze Support Plan includes online training and support for product setup.
Data migration assistance is not explicitly mentioned in the service description. It's recommended to contact Quantum for specific details on data migration support.
The StorageCare Bronze Support Plan includes parts replacement, which can cover hardware upgrades if necessary. It's recommended to contact Quantum for specific details on hardware upgrade support.
Yes, the StorageCare Bronze Support Plan includes online services and phone support for troubleshooting performance issues. Quantum's support team can help you diagnose and resolve performance-related problems.
Yes, the StorageCare Bronze Support Plan includes online services and phone support for troubleshooting network connectivity issues. Quantum's support team can help you diagnose and resolve connectivity problems.

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