Quantum STEXR-SHNP-CB11 QXS-X84 12G EXP. NODE 56X10TB HDD, StorageCare Bronze Support Plan - Zone 1 - No Return

Quantum STEXR-SHNP-CB11 QXS-X84 12G EXP. NODE 56X10TB HDD, StorageCare Bronze Support Plan - Zone 1

Quantum STEXR-SHNP-CB11 QXS-X84 12G EXP. NODE 56X10TB HDD, StorageCare Bronze Support Plan - Zone 1 - No Return

Quantum STEXR-SHNP-CB11

$5,692.85
Availability: In stock.

Product Key Features

  • StorageCare Bronze Support Plan Zone 1: Get comprehensive support for your Quantum QXS-x84 12G Expansion Node, 560TB (56x10TB) HDD (SED/non-SED) with this service plan.
  • 9x5xNext Business Day Service: Enjoy peace of mind knowing that you'll receive prompt assistance and parts replacement within the next business day.
  • Online Services and Phone Support: Access expert assistance through online services and phone support whenever you need it.
  • Web Knowledge Base Access: Gain access to a wealth of knowledge and resources through the web knowledge base, helping you troubleshoot and find solutions quickly.
  • New Releases Update: Stay up to date with the latest releases and updates for your Quantum QXS-x84 12G Expansion Node.
  • Online Training: Enhance your skills and knowledge with online training sessions, ensuring you can maximize the potential of your storage solution.
  • Parts Replacement: Receive timely parts replacement to minimize downtime and keep your Quantum QXS-x84 12G Expansion Node running smoothly.
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  • Description
  • Tech Specs

Quantum

STEXR-SHNP-CB11

Cost-Effective Essential Support

Delivers support essentials during business hours, including access to skilled technical support, next business day delivery of replacement parts, and installation of non-customer replaceable components to ensure trouble-free problem resolution.

FAQ
The support plan includes online services, phone support, web knowledge base access, new releases update, online training, and next business day parts replacement.
The service duration is 1 year.
The support plan is specifically designed for the Quantum QXS-x84 12G Expansion Node with 560TB (56x10TB) HDD.
The response time is next business day, ensuring quick replacement of any faulty parts.
The main benefit is peace of mind, knowing that your Quantum QXS-x84 12G Expansion Node will be supported and any necessary parts will be replaced promptly.
Yes, the support plan includes access to online training resources to enhance your knowledge and skills.
No, the support plan is separate from the actual product and needs to be purchased separately.
Absolutely! Quantum ensures that any faulty parts will be replaced promptly, minimizing downtime and ensuring smooth operation of your storage system.
Yes, the support plan is designed to cater to the needs of businesses of all sizes, including small businesses. It provides essential support and parts replacement to keep your storage system running smoothly.
Yes, phone support is included in the StorageCare Bronze Support Plan, allowing you to directly reach out to Quantum's support team for assistance.

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