Quantum STB4C-SHCR-CB31 QXS-412 12G NODE ETH/FC 12x14TB HDD, Bronze Support Plan - Zone 1 - Uplift - No Return

Quantum STB4C-SHCR-CB31 QXS-412 12G NODE ETH/FC 12x14TB HDD, Bronze Support Plan - Zone 1 - Uplift

Quantum STB4C-SHCR-CB31 QXS-412 12G NODE ETH/FC 12x14TB HDD, Bronze Support Plan - Zone 1 - Uplift - No Return

Quantum STB4C-SHCR-CB31

$6,941.49
Availability: In stock .

Product Key Features

  • StorageCare Bronze Support Plan Zone 1 Uplift
  • 3-year service duration
  • 9x5xNext Business Day service response time
  • Online services, phone support, web knowledge base access, new releases update, online training, and parts replacement provided
  • Exchange service main type
  • Supports Quantum QXS-412 12G RAID Node (Ethernet/Fibre Channel), 168TB (12x14TB), HDD (SED/non-SED)
$6,941.49
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Quantum

STB4C-SHCR-CB31

Cost-Effective Essential Support

Delivers support essentials during business hours, including access to skilled technical support, next business day delivery of replacement parts, and installation of non-customer replaceable components to ensure trouble-free problem resolution.

FAQ
The StorageCare Bronze Support Plan includes online services, phone support, web knowledge base access, new releases update, online training, and parts replacement.
The StorageCare Bronze Support Plan is valid for 3 years, providing you with long-term support for your Quantum QXS-412 12G RAID Node.
The response time for parts replacement is next business day, ensuring minimal downtime for your storage solution.
Yes, the StorageCare Bronze Support Plan is designed for the Quantum QXS-412 12G RAID Node, providing tailored support for your specific product.
Absolutely! The support plan includes online services, phone support, and a web knowledge base access, making it accessible and helpful for non-technical users as well.
Yes, Quantum offers different support plans with varying levels of coverage. You can contact Quantum for more information on upgrading your support plan.
In case of any hardware issues, Quantum will provide parts replacement as part of the support plan. The response time for parts replacement is next business day, ensuring quick resolution of any hardware problems.
Yes, the StorageCare Bronze Support Plan includes online training resources, allowing you to enhance your knowledge and skills related to your Quantum QXS-412 12G RAID Node.
Yes, the StorageCare Bronze Support Plan is designed to meet the needs of businesses using the Quantum QXS-412 12G RAID Node, providing comprehensive support and ensuring smooth operations.
Yes, the support plan includes phone support, allowing you to directly contact Quantum's support team for assistance with your Quantum QXS-412 12G RAID Node.
Yes, the support plan provides access to a web knowledge base, where you can find helpful articles, guides, and troubleshooting information for your Quantum QXS-412 12G RAID Node.
Yes, the StorageCare Bronze Support Plan includes new releases update, ensuring that you have access to the latest software updates and enhancements for your Quantum QXS-412 12G RAID Node.
The StorageCare Bronze Support Plan - Zone 1 - Uplift is available in specific regions. Please check with Quantum or your local authorized reseller for availability in your location.

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