Poly 6867-08279-401 Service/Support - Upgrade for Polycom RealPresence Group 300-720p, 500-1080p, 500-720p, 700-1080p, 700-720p, New Releases Update After Business Hour
Poly 6867-08279-401 Service/Support - Upgrade for Polycom RealPresence Group 300-720p, 500-1080p, 500-720p, 700-1080p, 700-720p, New Releases Update After Business Hour
Poly 6867-08279-401
AUTHORIZED PARTNER
Authenticity Guarantee: Authorized partners are vetted by manufacturers to sell genuine products. This virtually eliminates the risk of purchasing counterfeit items, ensuring you get the quality and performance you expect.
Warranty and Support: Products purchased from authorized partners typically come with the full manufacturer's warranty. Additionally, should you encounter any issues, you're more likely to receive prompt and official support, including repairs, replacements, or troubleshooting assistance.
Access to Full Product Range: Authorized partners often have access to the entire product line of a manufacturer, including the latest models and even exclusive items that might not be available through unauthorized channels.
Expertise and Advice: Authorized sellers usually have a better understanding and training on the products they sell, providing customers with knowledgeable advice tailored to their needs. This can enhance the shopping experience, ensuring you find the best product for your requirements.
Software and Firmware Updates: For tech products, buying from an authorized partner ensures that your device is eligible for software and firmware updates directly from the manufacturer. These updates can improve performance, add features, and fix bugs.
Resale Value: Products purchased from authorized dealers often retain a higher resale value. The assurance of authenticity and transferable warranties can make them more attractive to future buyers.
Peace of Mind: Overall, buying from an authorized partner provides peace of mind, knowing that you're getting a genuine product, backed by full manufacturer support, without any of the risks associated with counterfeit or gray market items.
These benefits, combined, create a compelling argument for choosing authorized partners over unauthorized resellers, especially for high-value items or when product authenticity and after-sales support are critical considerations.
Product Key Features
- New Releases Update: Stay up-to-date with the latest software releases for your Polycom RealPresence Group 300-720p, 500-1080p, 500-720p, 700-1080p, and 700-720p systems.
- Electronic Service: Receive technical support and updates electronically, ensuring quick and efficient service.
- After Business Hour Support: Get assistance with new releases and updates even outside of regular business hours.
- Technical Support: Access expert technical assistance for any issues or questions you may have.
- Seamless Integration: Upgrade your Polycom RealPresence Group systems seamlessly with this service/support package.
Products
Poly
6867-08279-401
Polycom is committed to delivering innovative, standards-based products that allow our customers to take full advantage of the promise of unified communications (UC). Because of this commitment, Polycom often releases new versions of the software running on our solutions to expand functionality, efficiency and interoperability. Customers with a support contract in place can download these software upgrades for free, providing an even greater return on their investment.
However, when it comes to your installation of the Polycom® RealPresence® Platform solutions, the task of understanding all of the interdependencies and potential issues that may arise during a software upgrade can be daunting. Leveraging the proficiency of Polycom's collaboration experts can help ensure a quick and seamless upgrade.
Why Polycom professional services?
Polycom Professional Services deliver UC expertise that can transform your organization-externally and internally. Combining unparalleled strategic partnerships with industry-leading knowledge and experience, our dedicated UC professionals can help you plan, integrate, deploy, and evolve UC solutions that reduce total cost of ownership and deliver immediate returns to your bottom line.
No one knows the RealPresence Platform products better than Polycom. By leveraging our deep solution knowledge you can be confident of a fast and safe upgrade that allows you to take full advantage of the latest software developments.
RealPresence Platform upgrade service
Service overview
The objective of the Polycom RealPresence Platform Upgrade service is to implement the latest Polycom software revision onto your RealPresence Platform solution while minimizing disruption to your overall video conferencing environment. This service is appropriate if you have a set of RealPresence Platform infrastructure products in a production environment and are running a legacy software release.
