Poly 4877-65340-535 Advantage Support - 3 Year Service, 24x7x4 Business Hour
Poly 4877-65340-535 Advantage Support - 3 Year Service, 24x7x4 Business Hour
Poly 4877-65340-535
AUTHORIZED PARTNER
Authenticity Guarantee: Authorized partners are vetted by manufacturers to sell genuine products. This virtually eliminates the risk of purchasing counterfeit items, ensuring you get the quality and performance you expect.
Warranty and Support: Products purchased from authorized partners typically come with the full manufacturer's warranty. Additionally, should you encounter any issues, you're more likely to receive prompt and official support, including repairs, replacements, or troubleshooting assistance.
Access to Full Product Range: Authorized partners often have access to the entire product line of a manufacturer, including the latest models and even exclusive items that might not be available through unauthorized channels.
Expertise and Advice: Authorized sellers usually have a better understanding and training on the products they sell, providing customers with knowledgeable advice tailored to their needs. This can enhance the shopping experience, ensuring you find the best product for your requirements.
Software and Firmware Updates: For tech products, buying from an authorized partner ensures that your device is eligible for software and firmware updates directly from the manufacturer. These updates can improve performance, add features, and fix bugs.
Resale Value: Products purchased from authorized dealers often retain a higher resale value. The assurance of authenticity and transferable warranties can make them more attractive to future buyers.
Peace of Mind: Overall, buying from an authorized partner provides peace of mind, knowing that you're getting a genuine product, backed by full manufacturer support, without any of the risks associated with counterfeit or gray market items.
These benefits, combined, create a compelling argument for choosing authorized partners over unauthorized resellers, especially for high-value items or when product authenticity and after-sales support are critical considerations.
Product Key Features
- 3-year Poly Advantage Support service for the Polycom RealPresence Group 310 720p
- Includes software upgrades, analysis, phone support, software updates, parts replacement, and online support tools access
- Service duration of 3 years with on-site support
- Service sub-type includes both electronic and physical support
- 24x7x4 business hour service with a 4-hour onsite support response time
- Service characteristic includes parts replacement
Products
Poly
4877-65340-535
Change your perspective on value-added support services
When your unified communications environment is growing in size, span and complexity, it becomes more difficult to manage your videoconferencing investments effectively, to leverage the latest features as they become available and to ensure the best possible user experience.
But those initiatives are still imperative to the success of your video collaboration solutions.
For large or growing organizations, Polycom Advantage Service is the first step to solving those challenges. Advantage Service provides valuable and actionable information on the status and utilization of your collaboration solution, and faster time to problem resolution.
Key benefits of Polycom Advantage Service:
- Provides insight into your video usage to help make timely and informed decisions
- Increases the success and return on investment of your video collaboration products
- Gives priority access to experts and support when you need it
