Poly 4870-73323-445 Partner Premier Software Service 8X5, Three Year

Poly 4870-73323-445 Partner Premier Software Service 8X5, Three Year

Poly 4870-73323-445 Partner Premier Software Service 8X5, Three Year

Poly 4870-73323-445

$6,103.49 $8,100.49 Save $1,997
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Product Key Features

  • Partner Premier Software Service for Polycom RealPresence Web Suite Pro
  • 3-year service duration for extended support and assistance
  • Access to web knowledge base and online support tools
  • Escalation support for prompt issue resolution
  • Software upgrade and new releases update for staying up-to-date
  • Phone support for direct assistance
$6,103.49
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Poly

4870-73323-445

If you already offer a range of end-user support plans, but want Polycom to provide the back-end support, this is the plan for you. You continue to handle end-user inquiries and dispatch your own service engineers to the customer site when required, while Polycom provides solutions for parts replacement, inventory management, software support, level two technical support and escalations.

FAQ
The Poly Partner Premier Software Service provides comprehensive technical support, including web knowledge base access, online support tools access, escalation support, software upgrades, new releases updates, and phone support. It ensures smooth operation and maximizes the benefits of your Polycom RealPresence Web Suite Pro.
The Poly Partner Premier Software Service is valid for three years, providing long-term support and peace of mind for your Polycom RealPresence Web Suite Pro.
The Polycom RealPresence Web Suite Pro is locally installed, allowing you to have full control and customization over your video conferencing solution.
Yes, the service includes web knowledge base access, providing you with a wealth of information and resources to troubleshoot and optimize your Polycom RealPresence Web Suite Pro.
Absolutely! The service includes phone support, allowing you to directly contact technical experts for immediate assistance with any issues or questions you may have.
Yes, the service includes software upgrades and new releases updates, ensuring that your Polycom RealPresence Web Suite Pro stays up to date with the latest features, enhancements, and security patches.
The Poly Partner Premier Software Service supports the Polycom RealPresence Web Suite Pro, which includes a license quantity of 50 sessions and is locally installed for optimal performance.
Yes, the service includes escalation support, allowing you to escalate any technical issues or concerns to higher-level support teams for prompt resolution.
Absolutely! The service is designed to provide comprehensive technical support and assistance, regardless of your technical expertise. The support team is trained to communicate in a friendly and understandable manner, ensuring that non-technical users can easily navigate and benefit from the service.
The service enhances your experience by providing comprehensive technical support, software upgrades, and new releases updates. This ensures that your Polycom RealPresence Web Suite Pro operates smoothly, maximizes performance, and stays up to date with the latest features and security enhancements.
Yes, the service includes online support tools access, providing you with a range of resources, documentation, and troubleshooting guides to assist you in optimizing your Polycom RealPresence Web Suite Pro.

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