Microsoft Complete for Business - Extended Service provides parts replacement, repair, and accidental damage protection for your Microsoft Surface Laptop. It covers a wide range of issues and ensures your device is protected throughout its lifespan.
The Microsoft Complete for Business - Extended Service offers 3 years of coverage, giving you peace of mind for an extended period. You can rely on comprehensive support and protection for your Microsoft Surface Laptop.
The service response time for Microsoft Complete for Business - Extended Service is 5 business days for both parts and labor. This ensures that your device will be repaired and returned to you in a timely manner.
Yes, Microsoft Complete for Business - Extended Service includes accidental damage protection. Whether it's a cracked screen or liquid damage, you can count on Microsoft to repair or replace your device.
Microsoft Complete for Business - Extended Service is specifically designed for the Microsoft Surface Laptop. It provides support and coverage for all models of the Surface Laptop, ensuring that your device is protected regardless of the configuration you have.
To initiate a service request, simply contact Microsoft Support or visit a Microsoft Store. They will guide you through the process and ensure that your device is repaired or replaced as quickly as possible.
No, Microsoft Complete for Business - Extended Service is tied to the specific device it was purchased for. If you purchase a new device, you will need to purchase a new service plan for that device.
If your device cannot be repaired, Microsoft will provide a replacement device of equal or greater value. This ensures that you always have a working device and minimizes any downtime.
No, Microsoft Complete for Business - Extended Service must be purchased within 45 days of the device purchase date. It cannot be added after the device is already out of warranty.
No, Microsoft Complete for Business - Extended Service does not cover software issues. It is focused on hardware support and accidental damage protection. For software-related issues, you can contact Microsoft Support for assistance.
Yes, you can cancel Microsoft Complete for Business - Extended Service within 30 days of purchase for a full refund. After that, the service is non-refundable.
No, Microsoft Complete for Business - Extended Service is non-transferable. It is tied to the original purchaser and cannot be transferred to another person.
