HPE U8KP1E Proactive Care Service - 5 Year, for HP StoreEasy 1650/1850 16TB SAS Storage
HPE U8KP1E Proactive Care Service - 5 Year, for HP StoreEasy 1650/1850 16TB SAS Storage
HPE U8KP1E
AUTHORIZED PARTNER
Authenticity Guarantee: Authorized partners are vetted by manufacturers to sell genuine products. This virtually eliminates the risk of purchasing counterfeit items, ensuring you get the quality and performance you expect.
Warranty and Support: Products purchased from authorized partners typically come with the full manufacturer's warranty. Additionally, should you encounter any issues, you're more likely to receive prompt and official support, including repairs, replacements, or troubleshooting assistance.
Access to Full Product Range: Authorized partners often have access to the entire product line of a manufacturer, including the latest models and even exclusive items that might not be available through unauthorized channels.
Expertise and Advice: Authorized sellers usually have a better understanding and training on the products they sell, providing customers with knowledgeable advice tailored to their needs. This can enhance the shopping experience, ensuring you find the best product for your requirements.
Software and Firmware Updates: For tech products, buying from an authorized partner ensures that your device is eligible for software and firmware updates directly from the manufacturer. These updates can improve performance, add features, and fix bugs.
Resale Value: Products purchased from authorized dealers often retain a higher resale value. The assurance of authenticity and transferable warranties can make them more attractive to future buyers.
Peace of Mind: Overall, buying from an authorized partner provides peace of mind, knowing that you're getting a genuine product, backed by full manufacturer support, without any of the risks associated with counterfeit or gray market items.
These benefits, combined, create a compelling argument for choosing authorized partners over unauthorized resellers, especially for high-value items or when product authenticity and after-sales support are critical considerations.
Product Key Features
- Brand: HPE
- Manufacturer: Hewlett Packard Enterprise
- Product Type: Service
- Service Name: Proactive Care Service
- Manufacturer Part Number: U8KP1E
- Service Duration: 5 Year
- Product Supported: HP StoreEasy 1650/1850 16TB SAS Storage
- Service Main Type: Technical
- Service Description: 24x7x4 Hour
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In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you to resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity.
Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs.
Proactive Care provides firmware release and software patching analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular 'proactive scan' of your Proactive Care covered devices, which can help you to identify and resolve configuration problems before they impact your operations. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. Service features designed to help with problem prevention are enabled by HP Remote Support Technology and advanced automation capabilities. HP Remote Support Technology is a customer-installable prerequisite for the problem prevention service features of HP Proactive Care Service.
The Proactive Care support offer can be enhanced by the addition of the Personalized Support option to provide onsite technical advice, HP best practice sharing and support reviews from an assigned account support manager. Technical services to complement your in-house IT expertise can also be added to your Proactive Care support through the addition of flexible Proactive Select credits to your support agreement.
