HPE U3BE5E HP 5y CTR w CDMR MSL4048Library FC SVC, Foundation Care Call-To-Repair Service With Comprehensive Defective Material Retention - Extended Service

HPE U3BE5E HP 5y CTR w CDMR MSL4048Library FC SVC, Foundation Care Call-To-Repair Service With Comprehensive Defective Material Retention - Extended Service

HPE U3BE5E HP 5y CTR w CDMR MSL4048Library FC SVC, Foundation Care Call-To-Repair Service With Comprehensive Defective Material Retention - Extended Service

HPE U3BE5E

$12,224.49 $14,391.49 Save $2,167
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Product Key Features

  • Brand: HPE
  • Service Type: Foundation Care Call-To-Repair Service With Comprehensive Defective Material Retention
  • Service Duration: 5 Years
  • Service Location: On-site
  • Service Sub Type: Electronic and Physical
  • Supported Products: HP MSL4048, StorageWorks MSL4048, StoreEver MSL4048, MSL4048 LTO-5 Tape Drives
  • Service Description: 24x7x6 Hour
  • Service Response Time: 6 Hour Repair
  • Service Characteristic: Parts & Labor
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HPE

U3BE5E

HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products maybe included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.

FAQ
The HPE Foundation Care Call-To-Repair Service includes remote diagnosis, comprehensive defective material retention, parts replacement, repair, and software updates for your HPE MSL4048Library FC.
The HPE Foundation Care Call-To-Repair Service provides 5 years of coverage for your HPE MSL4048Library FC.
The service is provided on-site, ensuring convenient support for your HPE MSL4048Library FC.
The service response time for repairs is 6 hours, ensuring prompt resolution of any issues with your HPE MSL4048Library FC.
No, this service is specifically designed for the HPE MSL4048Library FC and is not applicable to other HPE products.

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