HPE U2GQ9E Foundation Care Service - 5 Year, On-site Support
HPE U2GQ9E Foundation Care Service - 5 Year, On-site Support
HPE U2GQ9E
AUTHORIZED PARTNER
Authenticity Guarantee: Authorized partners are vetted by manufacturers to sell genuine products. This virtually eliminates the risk of purchasing counterfeit items, ensuring you get the quality and performance you expect.
Warranty and Support: Products purchased from authorized partners typically come with the full manufacturer's warranty. Additionally, should you encounter any issues, you're more likely to receive prompt and official support, including repairs, replacements, or troubleshooting assistance.
Access to Full Product Range: Authorized partners often have access to the entire product line of a manufacturer, including the latest models and even exclusive items that might not be available through unauthorized channels.
Expertise and Advice: Authorized sellers usually have a better understanding and training on the products they sell, providing customers with knowledgeable advice tailored to their needs. This can enhance the shopping experience, ensuring you find the best product for your requirements.
Software and Firmware Updates: For tech products, buying from an authorized partner ensures that your device is eligible for software and firmware updates directly from the manufacturer. These updates can improve performance, add features, and fix bugs.
Resale Value: Products purchased from authorized dealers often retain a higher resale value. The assurance of authenticity and transferable warranties can make them more attractive to future buyers.
Peace of Mind: Overall, buying from an authorized partner provides peace of mind, knowing that you're getting a genuine product, backed by full manufacturer support, without any of the risks associated with counterfeit or gray market items.
These benefits, combined, create a compelling argument for choosing authorized partners over unauthorized resellers, especially for high-value items or when product authenticity and after-sales support are critical considerations.
Product Key Features
- 24x7x4 Hour Service: Get round-the-clock support and quick response times for any issues with your HPE Foundation Care Service.
- Remote Diagnosis: Troubleshoot and diagnose problems remotely, saving time and effort.
- Software Update: Stay up to date with the latest software releases and enhancements for optimal performance.
- Comprehensive Defective Material Retention: Keep any defective materials that are replaced during the service, ensuring you have a complete record and control over your hardware.
- Repair and Parts Replacement: Receive expert repair services and have any necessary parts replaced to keep your HPE products running smoothly.
- 5 Year Service Duration: Enjoy peace of mind with extended coverage for a period of 5 years.
- On-site Service Location: Benefit from on-site support, where a technician will come to your location for any required service.
- Electronic and Physical Service Sub Type: Receive support for both electronic and physical components of your HPE products.
- Product Supported: Compatible with HP ProLiant Servers, including DL380e Gen8 and DL388 G7 models.
- Parts & Labor Service Characteristic: Get comprehensive coverage for both parts and labor, ensuring all aspects of your HPE products are taken care of.
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HPE
U2GQ9E
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products maybe included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.
