HPE U2GP7E Foundation Care Service - 4 Year, On-site Support

HPE U2GP7E Foundation Care Service - 4 Year, On-site Support

HPE U2GP7E Foundation Care Service - 4 Year, On-site Support

HPE U2GP7E

$1,434.49 $1,559.49 Save $125
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Product Key Features

  • Remote Diagnosis: Get quick and efficient troubleshooting without the need for on-site visits.
  • Software Update: Stay up to date with the latest software enhancements and security patches.
  • Comprehensive Defective Material Retention: Keep your defective materials for easy replacement and future reference.
  • Repair: Expert technicians will repair any issues with your HPE product.
  • Parts Replacement: Receive genuine HPE parts for seamless replacements.
$1,434.49
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HPE

U2GP7E

HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products maybe included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.

FAQ
HPE Foundation Care Service includes remote diagnosis, software updates, comprehensive defective material retention, repair, and parts replacement. It provides comprehensive support to ensure the smooth operation of your HP ProLiant Servers.
The HPE Foundation Care Service has a service duration of 4 years, giving you long-term coverage and peace of mind.
The service offers on-site support, meaning that HPE technicians will come to your location to provide assistance and resolve any issues with your HP ProLiant Servers.
This service supports HP ProLiant Servers, specifically the DL380e Gen8 and DL388 G7 models. These servers are widely used in various industries and can benefit from the comprehensive support provided by HPE Foundation Care Service.
The HPE Foundation Care Service offers 9x5xNext Business Day service, ensuring that any issues with your HP ProLiant Servers will be addressed promptly, minimizing downtime and maximizing productivity.
Yes, the HPE Foundation Care Service provides coverage for both parts and labor. This means that if any components need to be replaced or repaired, HPE will take care of it, ensuring that your servers are always in optimal condition.

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