HPE U2GD1E Foundation Care Service With Defective Media Retention - Extended Service

HPE U2GD1E Foundation Care Service With Defective Media Retention - Extended Service

HPE U2GD1E Foundation Care Service With Defective Media Retention - Extended Service

HPE U2GD1E

$2,566.49 $3,021.49 Save $455
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Availability: In stock .

Product Key Features

  • 24x7x4 Hour Service: Get round-the-clock support and quick response times for any issues with your HPE HP DL38x(p) server.
  • Remote Diagnosis: Troubleshoot and diagnose server problems remotely, saving time and effort.
  • Software Update: Stay up to date with the latest software releases and enhancements for your server.
  • Defective Media Retention: Keep control of your defective media to protect sensitive data and ensure proper disposal.
  • Repair and Parts Replacement: Receive expert repair services and replacement parts for your server as needed.
  • On-site Service: Get on-site support from HPE technicians, ensuring minimal downtime and maximum convenience.
  • Compatible with HP ProLiant Gen8 Servers: This service is specifically designed for the DL380p, DL385p, and DL388p models.
  • Maintenance Service: Ensure the optimal performance and longevity of your server with regular maintenance and support.
  • Parts & Labor Coverage: Enjoy comprehensive coverage for both parts and labor, giving you peace of mind.
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HPE

U2GD1E

HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products maybe included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.

FAQ
HPE Foundation Care Service includes remote diagnosis, software updates, defective media retention, repair, and parts replacement for your HP ProLiant Gen8 Servers.
This service provides coverage for 4 years, ensuring ongoing support and maintenance for your servers.
Yes, HPE Foundation Care Service offers on-site support, ensuring prompt resolution of any issues with your HP ProLiant Gen8 Servers.
Defective media retention allows you to keep any failed storage media, ensuring the security of your data and simplifying the replacement process.
With a 4-hour response time, HPE Foundation Care Service ensures that any issues with your servers are addressed promptly, minimizing downtime.

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