HPE HV9A6PE ProLiant ML350 Gen9 1Y PW TC Crit ML350 Gen9 SVC

HPE HV9A6PE ProLiant ML350 Gen9 1Y PW TC Crit ML350 Gen9 SVC

HPE HV9A6PE ProLiant ML350 Gen9 1Y PW TC Crit ML350 Gen9 SVC

HPE HV9A6PE

$1,953.99 $2,346.00 Save $392.01
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Product Key Features

  • Brand: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Critical Service Post Warranty
  • Manufacturer Part Number: HV9A6PE
  • Provided Support: Outage Management, Knowledge Base Access, Repair, Parts Replacement, Phone Support, Remote Diagnosis, New Releases Update, Visual Remote Guidance, Web Support
  • Service Duration: 1 Year
  • Service Location: On-site
  • Product Supported: HPE ProLiant ML350 Gen9
  • Service Main Type: Maintenance
  • Service Description: 24x7x6 Hour
  • Service Response Time: 6 Hour Parts and labor
  • Service Characteristic: Parts & Labor
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HPE

HV9A6PE

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The service includes outage management, knowledge base access, repair, parts replacement, phone support, remote diagnosis, new releases update, visual remote guidance, and web support.
The HPE 1-Year Post Warranty Tech Care Critical Service is valid for 1 year.
The service is provided on-site, ensuring prompt assistance for your ProLiant ML350 Gen9.
The service response time is 6 hours for both parts and labor.
This service ensures critical hardware support for your ProLiant ML350 Gen9, minimizing downtime and maximizing productivity.

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