HPE HS7U2E ProLiant DL360 Gen10 3Y TC Ess SVC, 24x7x4 Hour On-site Support

HPE HS7U2E ProLiant DL360 Gen10 3Y TC Ess SVC, 24x7x4 Hour On-site Support

HPE HS7U2E ProLiant DL360 Gen10 3Y TC Ess SVC, 24x7x4 Hour On-site Support

HPE HS7U2E

$1,625.85 $3,006.00 Save $1,380.15
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Product Key Features

  • 3-year extended warranty for HPE ProLiant DL360 Gen10
  • On-site repair and parts replacement included
  • 24x7x4 hour service response time
  • Comprehensive maintenance coverage for hardware issues
  • Phone support available for troubleshooting
  • Reliable support from Hewlett Packard Enterprise (HPE)
$1,625.85
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HPE

HS7U2E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The warranty covers repair, parts replacement, and phone support for your HPE ProLiant DL360 Gen10 server. It ensures that any hardware issues are promptly addressed to minimize downtime.
With the 24x7x4 hour service response time, you can expect a technician to arrive on-site within 4 hours of reporting a hardware issue. This ensures quick resolution and minimal disruption to your business operations.
Absolutely! This warranty is designed to provide essential hardware support for businesses of all sizes. Whether you have a small office or a large enterprise, you can rely on HPE's expertise and support to keep your server running smoothly.
Yes, HPE offers various warranty extension options to meet your specific needs. You can contact HPE or your authorized reseller for more information on extending the coverage period.
While it's recommended to purchase the warranty along with your server, you can also add it later within the eligible timeframe. However, it's always best to have the warranty in place from the start to ensure continuous coverage and peace of mind.
If you encounter any hardware issues covered under the warranty, simply contact HPE's dedicated support line. Their knowledgeable technicians will guide you through the process and provide the necessary assistance to resolve the issue promptly.

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