HPE HQ5L6E Foundation Care Call-To-Repair Warranty for HPE 12901E Switch, 3 Year, 24x7x6 Hour Support

HPE HQ5L6E Foundation Care Call-To-Repair Warranty for HPE 12901E Switch, 3 Year, 24x7x6 Hour Support

HPE HQ5L6E Foundation Care Call-To-Repair Warranty for HPE 12901E Switch, 3 Year, 24x7x6 Hour Support

HPE HQ5L6E

$29,064.85 $33,504.00 Save $4,439.15
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Product Key Features

  • Brand Name: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Foundation Care Call-To-Repair
  • Manufacturer Part Number: HQ5L6E
  • Provided Support: Phone Support
  • Service Duration: 3 Year
  • Service Location: On-site
  • Product Supported: HPE 12901E Switch
  • Service Main Type: Technical
  • Service Description: 24x7x6 Hour
  • Service Response Time: 6 Hour Phone Support
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HPE

HQ5L6E

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs. HPE Foundation Care service-level options The HPE Foundation Care options noted below are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products. Hardware support coverage windows and response times will apply to covered hardware products, and software support coverage windows and response times will apply to covered software products. All coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility. Regardless of your coverage window, incidents with covered hardware or software can be reported to HPE via telephone or web portal, as locally available, or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day, 7 days a week. For products covered by Foundation Care, HPE offers three distinct service levels: " HPE Foundation Care NBD Service " HPE Foundation Care 24x7 Service " HPE Foundation Care CTR Service
FAQ
The HPE Foundation Care Call-To-Repair warranty provides 3 years of on-site technical support and repair for your HPE 12901E Switch. It ensures prompt service response time and phone support.
The service response time for the HPE Foundation Care Call-To-Repair warranty is 6 hours, ensuring quick assistance and resolution for any technical issues.
Yes, the HPE Foundation Care Call-To-Repair warranty offers 24x7 phone support, allowing you to reach out for assistance at any time, ensuring uninterrupted operation of your HPE 12901E Switch.
Yes, HPE offers options to extend the warranty coverage beyond the initial 3-year period. Contact HPE for more information on extended warranty options for your HPE 12901E Switch.
Absolutely! The HPE Foundation Care Call-To-Repair warranty provides comprehensive support and repair services for your HPE 12901E Switch, ensuring peace of mind and minimal downtime, even for non-technical users.

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