HPE HK5C5E Foundation Care Call-To-Repair - Extended Warranty for HPE Aruba JL355A, 24x7x6 Hour, On-site Support

HPE HK5C5E Foundation Care Call-To-Repair - Extended Warranty for HPE Aruba JL355A, 24x7x6 Hour, On-site Support

HPE HK5C5E Foundation Care Call-To-Repair - Extended Warranty for HPE Aruba JL355A, 24x7x6 Hour, On-site Support

HPE HK5C5E

$964.88 $978.89 Save $14.01
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Product Key Features

  • Brand: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Foundation Care Call-To-Repair Extended Warranty
  • Manufacturer Part Number: HK5C5E
  • Provided Support: Web Knowledge Base Access, Parts Replacement, Repair, Phone Support, Remote Diagnosis, New Releases Update
  • Service Duration: 3 Year
  • Service Location: On-site
  • Service Sub Type: Physical, Electronic
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  • Description
  • Tech Specs

HPE

HK5C5E

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
FAQ
The warranty covers web knowledge base access, parts replacement, repair, phone support, remote diagnosis, and new releases update.
This warranty provides coverage for a duration of 3 years.
The service is provided on-site, ensuring convenience and minimizing disruptions.
This warranty supports the HPE Aruba JL355A series, including JL355A#ABA, JL355A#ABB, JL355A#ACC, JL355A#B2C, and JL355AR.
The service response time is 6 hours for parts and labor, with a maximum distance of 80 km from the customer site.
The main benefits include timely parts replacement, expert phone support, remote diagnosis for quick issue resolution, and access to the latest product releases and updates.
Yes, this warranty covers both physical and electronic products, ensuring comprehensive support for a wide range of HPE devices.

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