HPE HC5V7E Foundation Care 5 Year Warranty for HPE ProLiant DL20 Gen10 Server, 24x7x4 Hour Response Time
HPE HC5V7E Foundation Care 5 Year Warranty for HPE ProLiant DL20 Gen10 Server, 24x7x4 Hour Response Time
HPE HC5V7E
Product Key Features
- 5-year warranty for HPE ProLiant DL20 Gen10 Server
- 24x7x4 Hour service response time for hardware onsite support
- Remote technical support for troubleshooting and problem resolution
- Remote diagnosis for quick identification of issues
- Software support for assistance with software-related queries
- Phone support for immediate assistance and guidance
- Repair services for fixing any hardware issues
- Collaborative call management for efficient communication and coordination
- Escalation support for prompt resolution of critical issues
- Online support tools access for self-help and resources
hrs
mins
Shipping information
HPE
HC5V7E
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.
Features
Choice of Foundation Care service-level optionsEscalation management
HPE electronic remote support solution
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
Access to electronic support information and services