HPE HA6J6PE Foundation Care - Post Warranty 1 Year Warranty

HPE HA6J6PE Foundation Care - Post Warranty 1 Year Warranty

HPE HA6J6PE Foundation Care - Post Warranty 1 Year Warranty

HPE HA6J6PE

$758.95 $825.95 Save $67
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Availability: In stock .

Product Key Features

  • Collaborative Call Management, Remote Technical Support, Remote Diagnosis, Repair, Software Support, Phone Support, New Releases Update, Parts Replacement, Web Knowledge Base Access, Defective Media Retention, Firmware Updates
  • 1 Year Service Duration
  • On-site Service Location
  • Physical and Electronic Service Sub Type
  • Supports HPE BB914A, BB914A#B8X, BB914AR Products
  • 24x7xNext Business Day Service Description
  • Next Business Day HW Onsite Service Response Time
  • Parts & Labor Service Characteristic
$758.95
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HPE

HA6J6PE

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Benefits

HPE Foundation Care 24x7 Service

Features

Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
Firmware updates for selected products
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products

FAQ
The service includes collaborative call management, remote technical support, remote diagnosis, repair services, software support, phone support, new releases update, parts replacement, web knowledge base access, defective media retention, and firmware updates.
The service duration is 1 year, ensuring continuous support and maintenance for your HPE products.
The service provides on-site support, ensuring that technical assistance is available at your location when needed.
The service supports HPE BB914A, BB914A#B8X, BB914AR products.
The service offers next business day on-site response time, ensuring prompt assistance for any hardware issues.
The service covers both parts and labor, providing comprehensive support for your HPE products.

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