HPE H8PX5E Proactive Care Call-To-Repair - Extended Service, 3 Year
HPE H8PX5E Proactive Care Call-To-Repair - Extended Service, 3 Year
HPE H8PX5E
Product Key Features
- Proactive Care Call-To-Repair: Get proactive support and quick repair services for your HPE ProLiant Server.
- Extended Service: Extend your service coverage for an additional 3 years.
- Parts Replacement: Receive replacement parts for your server if needed.
- Remote Diagnosis: Get remote assistance to diagnose and troubleshoot server issues.
- Phone Support: Access phone support from HPE experts for any technical queries or concerns.
- Repair: Benefit from on-site repair services for your server.
- New Releases Update: Stay up to date with the latest software and firmware releases for your server.
- Web Knowledge Base Access: Gain access to HPE's web knowledge base for helpful resources and documentation.
hrs
mins
Shipping information
HPE
H8PX5E
Overview
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.
Benefits
Recommendations for firmware version and software patching on supported products to help prevent problems.
Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices.
Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology.