HPE H75G7PE ProLiant ML350 Gen9 2Y PW TC Bas wDMR SVC
HPE H75G7PE ProLiant ML350 Gen9 2Y PW TC Bas wDMR SVC
HPE H75G7PE
Product Key Features
- 2 Year PW Tech Care Basic Hardware Only Support for HPE ProLiant ML350 Gen9
- Includes Defective Media Retention for added data security
- Remote Diagnosis for quick issue resolution
- On-site Repair and Parts Replacement for minimal downtime
- Phone Support and Knowledge Base Access for comprehensive assistance
- Visual Remote Guidance for hands-on troubleshooting
- New Releases Update to keep your system up-to-date
- Web Support for convenient online assistance
HPE
H75G7PE
Overview
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.
Benefits
Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.