HPE H75A5PE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 1 Year Warranty

HPE H75A5PE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 1 Year Warranty

HPE H75A5PE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 1 Year Warranty

HPE H75A5PE

$431.49
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FREE Returns
Availability: In stock .

Product Key Features

  • Brand Name: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Basic with Defective Media Retention Post Warranty
  • Manufacturer Part Number: H75A5PE
  • Provided Support: Defective Media Retention
  • Service Duration: 1 Year
  • Service Location: On-site
  • Product Supported: HPE ProLiant DL80 Gen9
  • Service Main Type: Exchange
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  • Description
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HPE

H75A5PE

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The HPE Pointnext Tech Care Basic service includes on-site support and defective media retention for 1 year. It provides comprehensive coverage for your HPE ProLiant DL80 Gen9 server.
Defective media retention ensures that any failed hard drives or storage media will be retained by HPE, protecting your data and ensuring secure disposal.
Yes, the HPE Pointnext Tech Care Basic service is specifically designed for the HPE ProLiant DL80 Gen9 server, providing tailored support and maintenance.
The HPE Pointnext Tech Care Basic service lasts for 1 year, giving you peace of mind and ongoing support for your server.
Yes, the HPE Pointnext Tech Care Basic service aims to minimize downtime by providing prompt on-site support and ensuring quick resolution of any issues with your server.
Yes, the HPE Pointnext Tech Care Basic service is a post-warranty service, extending the support and coverage for your HPE ProLiant DL80 Gen9 server.
Defective media retention means that any failed hard drives or storage media will be retained by HPE, ensuring the security of your data and preventing unauthorized access.
Absolutely! HPE Pointnext Tech Care Basic provides comprehensive technical assistance for your HPE ProLiant DL80 Gen9 server, ensuring its optimal performance and reliability.
The main benefits of HPE Pointnext Tech Care Basic include on-site support, defective media retention, extended warranty coverage, and peace of mind knowing that your server is protected and supported by HPE.
Yes, you can renew the HPE Pointnext Tech Care Basic service to continue receiving support and maintenance for your HPE ProLiant DL80 Gen9 server beyond the initial 1-year period.
On-site support means that a qualified technician will come to your location to diagnose and resolve any issues with your HPE ProLiant DL80 Gen9 server, ensuring minimal disruption to your business operations.
Yes, HPE Pointnext Tech Care Basic is designed to meet the needs of businesses of all sizes, providing reliable support and maintenance for the HPE ProLiant DL80 Gen9 server.

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