HPE


H41F5PE


The HPE Pointnext Tech Care Essential with Defective Media Retention is the ultimate post-warranty service for your HPE product. With this service, you can ensure the security of your data with the ability to retain and dispose of defective media. Access a comprehensive knowledge base and get expert phone and web support to troubleshoot any issues you may encounter. With parts replacement and repair services, you can minimize downtime and keep your HPE product running smoothly. Stay up to date with the latest releases and updates, and receive remote diagnosis and visual guidance for quick issue resolution. Trust HPE Pointnext Tech Care Essential with Defective Media Retention to provide you with the support you need to keep your HPE product performing at its best.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

H41F5PE

Brand Name

HPE

Service Name

Pointnext Tech Care Essential with Defective Media Retention - Post Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

Defective Media Retention
Knowledge Base Access
Parts Replacement
Repair
Phone Support
Web Support
New Releases Update
Remote Diagnosis
Visual Remote Guidance

Service Response Time

4 Hour - Parts and Labor (distance from customer site - 100 miles)

Service Location

On-site

Service Duration

1 Year

Product Supported

HPE 573087-001, 573087-201, 573087-291, 573087-371, 573087-421, 573087-AA1, 573087R-001, 573087R-291, 573087R-371, 573087R-421, 573087R-AA1, 636071-001, 636071-291, 636071-371, 636071-421, 636071-AA1, 636071R-001, 636071R-291, 636071R-371, 636071R-421

FAQs

What is included in the HPE Pointnext Tech Care Essential service?
The HPE Pointnext Tech Care Essential service includes defective media retention, knowledge base access, parts replacement, repair, phone support, web support, new releases update, remote diagnosis, and visual remote guidance.
How long is the service duration for HPE Pointnext Tech Care Essential?
The service duration for HPE Pointnext Tech Care Essential is 1 year.
Where does the service take place?
The service is provided on-site, ensuring convenient and efficient support for your HPE products.
Which HPE products are supported by HPE Pointnext Tech Care Essential?
HPE Pointnext Tech Care Essential supports a range of HPE products, including the HPE 573087-001, 573087-201, 573087-291, 573087-371, 573087-421, 573087-AA1, 573087R-001, 573087R-291, 573087R-371, 573087R-421, 573087R-AA1, 636071-001, 636071-291, 636071-371, 636071-421, 636071-AA1, 636071R-001, 636071R-291, 636071R-371, and 636071R-421.
What is the response time for HPE Pointnext Tech Care Essential?
The service offers a 4-hour response time for parts and labor, with a maximum distance of 100 miles from the customer site.

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