HPE H40J7E ProLiant ML350 Gen10 5Y TC Ess ML350 Gen10 SVC, 5 Year Tech Care Essential Hardware Only Support

HPE H40J7E ProLiant ML350 Gen10 5Y TC Ess ML350 Gen10 SVC, 5 Year Tech Care Essential Hardware Only Support

HPE H40J7E ProLiant ML350 Gen10 5Y TC Ess ML350 Gen10 SVC, 5 Year Tech Care Essential Hardware Only Support

HPE H40J7E

$4,487.99 $5,065.00 Save $577.01
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Product Key Features

  • Brand: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Essential Service Extended Warranty
  • Manufacturer Part Number: H40J7E
  • Provided Support: Remote Diagnosis, Repair, Parts Replacement, Phone Support, Knowledge Base Access, Visual Remote Guidance, New Releases Update, Web Support
  • Service Duration: 5 Year
  • Service Location: On-site
  • Product Supported: HPE ProLiant ML350 Gen10
  • Service Main Type: Maintenance
  • Service Description: 24x7x4 Hour
  • Service Response Time: 4 Hour Parts & Labor
  • Service Characteristic: Parts & Labor
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HPE

H40J7E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The service covers remote diagnosis, repair, parts replacement, phone support, knowledge base access, visual remote guidance, new releases updates, and web support for your HPE ProLiant ML350 Gen10 server.
The HPE 5-Year Tech Care Essential Warranty Service provides coverage for a duration of 5 years.
The service offers a 4-hour response time, ensuring prompt assistance in case of any issues with your server.
Yes, the HPE 5-Year Tech Care Essential Warranty Service provides on-site support for your HPE ProLiant ML350 Gen10 server.
Absolutely! The service includes new releases updates, ensuring that your server stays up to date with the latest software enhancements and features.
Yes, the HPE 5-Year Tech Care Essential Warranty Service is designed to provide support and assistance to both technical and non-technical users, ensuring a smooth and hassle-free experience with your HPE ProLiant ML350 Gen10 server.

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