HPE H39D2PE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 1 Year Warranty
HPE H39D2PE Pointnext Tech Care Basic with Defective Medi...
HPE H39D2PE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 1 Year Warranty
HPE H39D2PE
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Product Key Features
- Service Name: Pointnext Tech Care Basic with Defective Media Retention Post Warranty
- Service Duration: 1 Year
- Service Location: On-site
- Provided Support: Defective Media Retention, Knowledge Base Access, Parts Replacement, Repair, Phone Support, Web Support, New Releases Update, Remote Diagnosis, Visual Remote Guidance
- Service Response Time: Next Business Day Parts and Labor (distance from customer site 100 miles)
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H39D2PE
The HPE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty is a comprehensive warranty service that ensures your HPE products are protected and supported beyond the standard warranty period. With a service duration of 1 year, this on-site service provides you with peace of mind and quick resolution for any issues that may arise.
Key Features:
- Defective Media Retention: Keep control of your data by retaining any defective media during the service process.
- Knowledge Base Access: Gain access to HPE's extensive knowledge base for troubleshooting and self-help resources.
- Parts Replacement: Get prompt parts replacement to minimize downtime and keep your systems running smoothly.
- Repair: Benefit from expert repair services to address any hardware issues with your HPE products.
- Phone Support: Reach out to HPE's knowledgeable support team via phone for immediate assistance.
- Web Support: Access HPE's online support portal for convenient self-service options and documentation.
- New Releases Update: Stay up to date with the latest product releases and updates from HPE.
- Remote Diagnosis: Allow HPE technicians to remotely diagnose and troubleshoot issues, saving you time and effort.
- Visual Remote Guidance: Receive visual guidance from HPE experts to help resolve complex technical issues.
FAQ
Defective media retention ensures that any faulty media, such as hard drives or storage devices, will be retained by HPE during the repair process. This helps protect your sensitive data and ensures proper disposal of defective media.