HP


UC5X8E


When you can"t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange with Accidental Damage Protection get you back up and running as quickly as possible. You"ll get remote technical assistance to help you resolve problems. Then, if needed, we"ll ship you a replacement unit within the next business day[1] " along with a prepaid waybill to ship back your defective unit. Plus, accidental damage protection covers spills, drops, falls and more.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

UC5X8E

Brand Name

HP

Service Name

Care Pack Exchange Hardware Support with Accidental Damage Protection

Product Type

Warranty

Service Information
Service Main Type

Exchange

Service Description

9x5xNext Business Day

Provided Support

Hardware Support
Replacement
Phone Support
Remote Diagnosis
Accidental Damage Protection

Service Response Time

Next Business Day - Replacement

Service Location

Service Depot

Service Duration

2 Year

Product Supported

HP VR Headset Only

FAQs

What does the HP Care Pack Exchange Hardware Support with Accidental Damage Protection cover?
The HP Care Pack provides comprehensive coverage for your HP VR Headset, including hardware support, replacement, phone support, remote diagnosis, and accidental damage protection.
How long does the warranty last?
The HP Care Pack Exchange Hardware Support with Accidental Damage Protection is valid for 2 years from the date of purchase.
What is the response time for replacement?
The service offers next business day replacement, ensuring minimal downtime for your VR headset.
Can I get assistance over the phone?
Yes, the HP Care Pack includes phone support, allowing you to get expert assistance whenever you need it.
Does the accidental damage protection cover all types of damage?
Yes, the accidental damage protection covers a wide range of accidental damages, providing added peace of mind for your VR headset.

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