HP


U61BCE


Help keep employees happy with device service and support options that restore productivity with HP Onsite Care.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U61BCE

Brand Name

HP

Service Name

Care Pack Hardware Support with Defective Media Retention and Travel Expense

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Labor

Service Description

9x5xNext Business Day

Provided Support

Defective Media Retention
Hardware Support
Phone Support
Repair
Travel Expense Coverage

Service Response Time

Next Business Day - Repair

Service Location

On-site

Service Duration

3 Year

Product Supported

HP PCs

FAQs

What does the HP Care Pack include?
The HP Care Pack includes comprehensive hardware support, on-site repair, phone support, and travel expense coverage.
How long does the service last?
The HP Care Pack provides 3 years of coverage for your HP PCs.
What is the response time for repairs?
The HP Care Pack offers next business day response time for repairs.
What is defective media retention?
Defective media retention ensures that any defective media, such as hard drives, will be retained by HP for secure disposal.
Is this service suitable for HP PCs?
Yes, the HP Care Pack is specifically designed to support HP PCs.

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