HP U52Y5E Care Pack Solution Support with Accidental Damage Protection and Defective Media Retention - 5 Year Warranty

HP U52Y5E Care Pack Solution Support with Accidental Damage Protection and Defective Media Retention - 5 Year Warranty

HP U52Y5E Care Pack Solution Support with Accidental Damage Protection and Defective Media Retention - 5 Year Warranty

HP U52Y5E

$897.95 $977.85 Save $79.90
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Product Key Features

  • 5-year warranty with Care Pack Solution Support
  • Accidental Damage Protection for HP PCs
  • Defective Media Retention service included
  • On-site service for convenient support
  • Next Business Day repair response time
  • Phone support for immediate assistance
  • Remote diagnosis for efficient troubleshooting
  • Parts replacement and hardware support
  • 9x5xNext Business Day service availability
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HP

U52Y5E

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Solution Support with Accidental Damage Protection and Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work. ADP and DMR will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
FAQ
The HP Care Pack Solution Support provides comprehensive coverage for your HP PC, including accidental damage protection, parts replacement, repair, phone support, defective media retention, remote diagnosis, and on-site hardware support.
This warranty provides coverage for 5 years, giving you long-term protection and peace of mind for your HP PC.
Defective media retention ensures that any defective storage media, such as hard drives or SSDs, will be retained by HP during the repair process, protecting your data and ensuring its privacy.
Yes, this warranty includes on-site support, meaning that a qualified technician will come to your location to provide the necessary repairs or support for your HP PC.
The HP Care Pack Solution Support offers next business day repair, ensuring that your HP PC will be repaired promptly to minimize downtime and disruptions to your work.
Absolutely! This warranty includes phone support, allowing you to reach out to HP's expert support team for assistance with any technical issues or questions you may have regarding your HP PC.
This warranty is specifically designed for HP PCs, providing tailored support and coverage for HP's range of desktops, laptops, and workstations.
Remote diagnosis allows HP's support team to remotely analyze and diagnose any issues with your HP PC, providing efficient and effective troubleshooting without the need for physical intervention.
The parts replacement service ensures that any faulty or damaged components of your HP PC will be replaced with genuine HP parts, maintaining the performance and reliability of your device.
No, this warranty is tied to the specific HP PC for which it was purchased. It cannot be transferred to a different device.
To initiate a warranty claim, simply contact HP's support team and provide them with the necessary details about your HP PC and the issue you are experiencing. They will guide you through the process and provide the support you need.
Yes, you can purchase the HP Care Pack Solution Support separately after buying an HP PC, as long as the device is still within its original warranty period. Contact HP or your authorized retailer for more information on purchasing and activating this warranty.
No, this warranty specifically covers hardware-related issues and support for your HP PC. Software-related issues may be covered under separate software warranties or support agreements. Contact HP or refer to the specific software warranty for more information.
Yes, you may have the option to renew this warranty after it expires, depending on the availability and terms of HP's warranty renewal programs. Contact HP or your authorized retailer for more information on warranty renewal options.
Accidental damage protection covers a wide range of accidental damages, such as drops, spills, and electrical surges. However, it is important to review the specific terms and conditions of the warranty for complete details on the coverage provided.
The service response time for repairs is next business day, ensuring that your HP PC will be repaired promptly to minimize downtime and disruptions to your work.

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