HP


U52WCE


HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U52WCE

Brand Name

HP

Service Name

Care Pack Active Care Solution Support

Product Type

Warranty

Service Information
Service Main Type

Exchange

Service Characteristic

Parts

Service Description

9x5xNext Business Day

Provided Support

Firmware Updates
Parts Replacement
Phone Support
Remote Diagnosis
Hardware Support

Service Response Time

Next Business Day - Parts Replacement

Service Location

On-site

Service Duration

5 Year

Product Supported

HP PCs

FAQs

What does the HP Care Pack Active Care Solution Support include?
The HP Care Pack Active Care Solution Support provides firmware updates, parts replacement, phone support, remote diagnosis, and on-site hardware support for your HP PCs.
How long does the warranty coverage last?
The HP Care Pack Active Care Solution Support offers 5 years of comprehensive warranty coverage for your HP PCs.
What is the response time for parts replacement?
The HP Care Pack Active Care Solution Support guarantees next business day response time for parts replacement.
Is this warranty suitable for HP laptops?
Yes, the HP Care Pack Active Care Solution Support is designed to support HP PCs, including laptops.
Can I rely on the phone support for technical assistance?
Absolutely! The HP Care Pack Active Care Solution Support includes phone support to assist you with any technical issues you may encounter with your HP PCs.

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