HP


U36KKE


The HP 4-Year Care Pack with Accidental Damage Protection is the ultimate service package for your HP ProBook 400 series and ProBook x360 435 G7 laptops. With this extended service, you'll have peace of mind knowing that your devices are protected against accidental damage and covered for repairs and parts replacement. Our pick-up and return service ensures that your laptop is quickly and safely transported to our service center, where our expert technicians will diagnose and repair any issues. You can also rely on our phone support for immediate assistance and remote diagnosis for efficient troubleshooting. With a 9x5x5 business day service, you'll experience minimal downtime, and our 5 business day repair response time ensures that you'll be back up and running in no time. Trust in HP's comprehensive parts and labor coverage to keep your devices in top condition. Upgrade your service today and enjoy worry-free computing with the HP 4-Year Care Pack with Accidental Damage Protection.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U36KKE

Brand Name

HP

Service Name

Care Pack with Accidental Damage Protection 8% of Installed Base with Rollover - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

9x5x5 Business Day

Provided Support

Pick-up & Return
Parts Replacement
Repair
Phone Support
Accidental Damage Protection
Remote Diagnosis

Service Response Time

5 Business Day - Repair

Service Duration

4 Year

Product Supported

HP 470 G8; ProBook 430 G7, 430 G8, 440 G8, 445 G8, 450 G8; ProBook x360 435 G7

FAQs

What devices are supported by this HP Care Pack?
This HP Care Pack is compatible with the HP 470 G8, ProBook 430 G7, 430 G8, 440 G8, 445 G8, and 450 G8, as well as the ProBook x360 435 G7.
What does the accidental damage protection cover?
The accidental damage protection included in this care pack covers any accidental damage to your HP ProBook 400 series laptop, ensuring it will be repaired or replaced.
How long does the repair process take?
With a 3-day turnaround time, you can expect your laptop to be repaired and returned to you promptly, minimizing any downtime.
Is phone support available during weekends?
Phone support is available during standard business days, excluding HP holidays, from 8 am to 5 pm.

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