HP


U22XNE


HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U22XNE

Brand Name

HP

Service Name

Care Pack Active Care Hardware Support with Defective Media Retention/Travel

Product Type

Warranty

Service Information
Service Main Type

Technical

Service Description

9x5xNext Business Day

Provided Support

Phone Support
Defective Media Retention
Hardware Support

Service Response Time

Next Business Day - Phone Support

Service Location

On-site

Service Duration

5 Year

Product Supported

HP Notebook PB 6xx 1/1/x

FAQs

What does the HP Care Pack Active Care Hardware Support include?
The HP Care Pack Active Care Hardware Support includes phone support, on-site hardware support, and defective media retention. It provides comprehensive coverage for your HP Notebook PB 6xx 1/1/x.
How long does the warranty coverage last?
The warranty coverage lasts for 5 years, ensuring long-term protection for your device.
What is the response time for the HP Care Pack Active Care Hardware Support?
The response time is next business day, meaning you'll receive prompt assistance for any hardware issues.
What is defective media retention?
Defective media retention allows you to keep any defective media, such as hard drives, during the warranty service. This ensures the security of your data.
Is on-site support available?
Yes, the HP Care Pack Active Care Hardware Support includes on-site support, where a technician will come to your location to resolve any hardware issues.

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