HP


U17XWE


Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Features

HP Active Care with Accidental Damage Protection (ADP)

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U17XWE

Brand Name

HP

Service Name

Care Pack Active Care Service with Accidental Damage Protection - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Phone Support
Parts Replacement
Repair
Accidental Damage Protection

Service Response Time

Next Business Day - Parts and Labor

Service Location

On-site

Service Duration

4 Year

Product Supported

<p>HP ZBook Mobile WKS G7+ 3/3/0 Warranty</p>

FAQs

What does the HP Care Pack Active Care Service include?
The HP Care Pack Active Care Service includes phone support, parts replacement, repair, and accidental damage protection for your HP ZBook Mobile WKS G7+.
How long does the warranty coverage last?
The warranty coverage lasts for 4 years, providing extended protection for your device.
What is the response time for service?
The service response time is next business day for both parts and labor, ensuring prompt assistance when needed.
Is on-site service included?
Yes, the HP Care Pack Active Care Service provides on-site service for added convenience.
What is the main benefit of this extended warranty?
The main benefit of this extended warranty is comprehensive coverage and protection for your HP ZBook Mobile WKS G7+, including accidental damage protection.

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