HP


U17X0E


Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U17X0E

Brand Name

HP

Service Name

Care Pack Active Care Hardware Support - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Repair
Phone Support
Parts Replacement

Service Response Time

Next Business Day - Parts & Labor

Service Location

On-site

Service Duration

5 Year

Product Supported

HP:

  • Elite x2/x210xx Tablet 3/3/0 Warranty
  • Elite Dragonfly 3/3/0 Warranty
  • Elitebook 1xxx 3/3/0 Warranty

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