HP


U02CNE


Overview

Access to reliable support is just as important when you're travelling as when you're in the office - maybe even more so. With HP Next Business Day Onsite Hardware Support for Travelers with Accidental Damage Protection and Defective Media Retention, you can depend on convenient next-business-day onsite response time in many countries around the world. Accidental damage protection covers spills, drops, falls and more. And when dealing with defective storage media, you maintain control of your sensitive data.

Benefits

Support around the world: In most places work takes you, chances are we'll be there too, with onsite support available in more than 80 countries across the globe.

Onsite support, where you are: When hardware issues require in-person support, HP is there - even when you're far from home. We'll be there the next business day to get you up and running and back to business.

Protect against accidents: Accidents happen. In the event that peril finds your PC, don't worry - accidental damage protection covers spills, drops, falls and more.

Stay in control of your data: You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.

Features

Global service where you travel
Remote problem diagnosis and support
We'll provide the parts
Standard hours where you are
In-person and Onsite
Defective Media Retention

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U02CNE

Brand Name

HP

Service Name

Care Pack Hardware Support with Accidental Damage Protection G2 and Defective Media Retention for Travelers - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Defective Media Retention
Repair
Parts Replacement
Phone Support
Travel Expense Coverage
Accidental Damage Protection

Service Response Time

Next Business Day - Parts & Labor

Service Location

On-site

Service Duration

3 Year

Product Supported

  • HP ZBook Create G7, Power G7 Mobile Workstation, Studio G7 Mobile Workstation
  • HP ZBook Firefly 15 G7 Mobile Workstation
  • HP ZBook Fury 17 G7 Mobile Workstation

FAQs

What devices are supported by this warranty?
This warranty supports the HP ZBook Create G7, Power G7 Mobile Workstation, Studio G7 Mobile Workstation, ZBook Firefly 15 G7 Mobile Workstation, and ZBook Fury 17 G7 Mobile Workstation.
What services are included in this warranty?
This warranty includes defective media retention, repair, parts replacement, phone support, travel expense coverage, and accidental damage protection.
What is the duration of this warranty?
This warranty is valid for 3 years.
What is the response time for this warranty?
The response time for this warranty is next business day for parts and labor.
Is this warranty suitable for travelers?
Yes, this warranty is specifically designed for travelers and provides coverage for on-site maintenance and travel expense.

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