HP


U02BSE


Overview

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.

Benefits

We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.

Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Features

Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U02BSE

Brand Name

HP

Service Name

Care Pack Hardware Support - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Provided Support

Parts Replacement
Repair
Phone Support
Remote Monitoring

Service Response Time

Next Business Day - Parts & Labor

Service Location

On-site

Service Duration

5 Year

Product Supported

HP Notebook:

  • ZBook Mobile WKS G7+ 3/3/0 Warranty
  • ZBook Mobile WKS G7+ 3/3/3 Warranty

FAQs

What does the HP Care Pack Hardware Support - Extended Warranty cover?
The warranty covers parts replacement, repair, phone support, and remote monitoring for your HP notebook.
How long is the warranty duration?
The HP Care Pack Hardware Support - Extended Warranty is valid for 5 years.
Which HP notebook models are supported by this warranty?
This warranty supports the HP ZBook Mobile WKS G7+ models with either a 3/3/0 or 3/3/3 warranty.
What is the response time for on-site service?
The response time for on-site service is next business day for both parts and labor.
What is the main benefit of this warranty?
The main benefit is the extended coverage and support for your HP notebook, ensuring peace of mind and timely assistance when needed.

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