Extreme Networks 98004-H35296 ExtremeWorks Premier Advanced Hardware Replacement (AHR) - Extended Service

Extreme Networks 98004-H35296 ExtremeWorks Premier Advanced Hardware Replacement (AHR) - Extended Service

Extreme Networks 98004-H35296 ExtremeWorks Premier Advanced Hardware Replacement (AHR) - Extended Service

Extreme Networks 98004-H35296

$6,834.49 $7,508.49 Save $674
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Product Key Features

  • Brand Name: Extreme Networks
  • Service Type: ExtremeWorks Premier Advanced Hardware Replacement (AHR)
  • Service Duration: 1 Year / 4 Incident
  • Service Location: Service Depot
  • Service Response Time: 15 Minute Phone Support Priority 1
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Extreme Networks

98004-H35296

Premier Support from Extreme Networks, is a proactive, high touch post sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs, provide analysis and recommendations while building strong customer relationships, all focused on keeping your network performing at optimum levels.

Extreme Networks AHR Services offerings provide technical support, update and/or upgrade support, and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, services offerings cover the replacement part for arrival within the response time specified for the service level purchased, subject to the conditions defined herein.

Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
FAQ
The service includes software updates, diagnosis, parts replacement, phone support, network analysis, new releases update, web support, training, software upgrade, and escalation management.
The Extreme Networks EWP Premier NBD AHR service is valid for 1 year or 4 incidents, providing extended support for your network infrastructure.
The service is provided at the service depot, ensuring efficient handling of hardware replacements and support.
The service is specifically designed for the Extreme Networks EN-SLX-9640-24S, ensuring comprehensive support for this network device.
The phone support provided with Extreme Networks EWP Premier NBD AHR offers a response time of 15 minutes for priority 1 issues, ensuring quick assistance when needed.
Absolutely! The service includes a characteristic of parts replacement, ensuring that any faulty hardware components can be quickly replaced to minimize downtime.

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