Extreme Networks 97507-5320-24P-8XE EW ResponsePLS 4HR AHR Managed Services
Extreme Networks 97507-5320-24P-8XE EW ResponsePLS 4HR AH...
Extreme Networks 97507-5320-24P-8XE EW ResponsePLS 4HR AHR Managed Services
Extreme Networks 97507-5320-24P-8XE
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Product Key Features
- Extreme Networks 5320-24P-8XE: A high-performance network switch designed for advanced networking needs.
- 24x7x4 Hour Service Response Time: Get quick and efficient parts replacement within 4 hours to minimize downtime.
- Advanced Hardware Replacement (AHR): Enjoy peace of mind with comprehensive support that includes email and phone support, remote monitoring, and new releases updates.
- Exchange Service: Conveniently send in your faulty device to the service depot and receive a replacement unit.
- Parts Support: Receive expert assistance and replacement parts to keep your network running smoothly.
$1,375.85
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Extreme Networks
97507-5320-24P-8XE
ExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.
Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.)
Extreme Networks service offerings further grant Customers telephone and web access to Extreme Networks Network Operations Center ("NOC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.)
Extreme Networks service offerings further grant Customers telephone and web access to Extreme Networks Network Operations Center ("NOC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
FAQ
The ExtremeWorks ResponsePLUS service provides comprehensive 24x7x4 hour support for your Extreme Networks 5320-24P-8XE switch. It includes advanced hardware replacement, email and phone support, remote monitoring, and new releases updates.