Extreme Networks 97507-5320-24P-8XE EW ResponsePLS 4HR AHR Managed Services

Extreme Networks 97507-5320-24P-8XE EW ResponsePLS 4HR AHR Managed Services

Extreme Networks 97507-5320-24P-8XE EW ResponsePLS 4HR AHR Managed Services

Extreme Networks 97507-5320-24P-8XE

$1,375.85
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Availability: In stock .

Product Key Features

  • Extreme Networks 5320-24P-8XE: A high-performance network switch designed for advanced networking needs.
  • 24x7x4 Hour Service Response Time: Get quick and efficient parts replacement within 4 hours to minimize downtime.
  • Advanced Hardware Replacement (AHR): Enjoy peace of mind with comprehensive support that includes email and phone support, remote monitoring, and new releases updates.
  • Exchange Service: Conveniently send in your faulty device to the service depot and receive a replacement unit.
  • Parts Support: Receive expert assistance and replacement parts to keep your network running smoothly.
$1,375.85
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Extreme Networks

97507-5320-24P-8XE

ExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.

Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.)

Extreme Networks service offerings further grant Customers telephone and web access to Extreme Networks Network Operations Center ("NOC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
FAQ
The ExtremeWorks ResponsePLUS service provides comprehensive 24x7x4 hour support for your Extreme Networks 5320-24P-8XE switch. It includes advanced hardware replacement, email and phone support, remote monitoring, and new releases updates.
The service location for ExtremeWorks ResponsePLUS is the service depot. You can send your Extreme Networks 5320-24P-8XE switch to the service depot for parts replacement and other support services.
With the 4-hour response time of ExtremeWorks ResponsePLUS, parts for your Extreme Networks 5320-24P-8XE switch will be replaced within 4 hours of reporting the issue, ensuring minimal downtime and uninterrupted network performance.
Yes, ExtremeWorks ResponsePLUS includes new releases updates, ensuring that your Extreme Networks 5320-24P-8XE switch stays up-to-date with the latest features, enhancements, and security patches.
Absolutely! ExtremeWorks ResponsePLUS provides email and phone support, allowing you to reach out to experienced technicians for troubleshooting, technical assistance, and guidance with your Extreme Networks 5320-24P-8XE switch.
Remote monitoring, included in ExtremeWorks ResponsePLUS, allows continuous monitoring of your Extreme Networks 5320-24P-8XE switch. This proactive approach helps identify potential issues, optimize performance, and ensure network reliability.
Yes, ExtremeWorks ResponsePLUS offers advanced hardware replacement for your Extreme Networks 5320-24P-8XE switch. In case of a hardware failure, you can expect quick and efficient replacement, minimizing downtime and ensuring uninterrupted network operation.
The ExtremeWorks ResponsePLUS service duration is 1 year, providing you with comprehensive support and assistance for your Extreme Networks 5320-24P-8XE switch throughout the year.
Yes, the ExtremeWorks ResponsePLUS service is specifically designed for the Extreme Networks 5320-24P-8XE switch, offering tailored support, advanced hardware replacement, and various assistance options to ensure optimal performance and reliability.
Absolutely! Extreme Networks, Inc. is the manufacturer and provider of the ExtremeWorks ResponsePLUS service. With their expertise and commitment to customer satisfaction, you can trust them to deliver reliable and efficient support for your Extreme Networks 5320-24P-8XE switch.

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