Extreme Networks 97408-5320-48P-8XE EW MonitorPLS 4HR Onsite
Extreme Networks 97408-5320-48P-8XE EW MonitorPLS 4HR Onsite
Extreme Networks 97408-5320-48P-8XE EW MonitorPLS 4HR Onsite
Extreme Networks 97408-5320-48P-8XE
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Product Key Features
- Extreme Networks EW MonitorPLS 4HR Onsite 5320-48P-8XE is a comprehensive managed service that provides extended support for the Extreme Networks 5320-48P-8XE product.
- Email Support, Phone Support, and Remote Monitoring are included in the service, ensuring prompt assistance and continuous monitoring of your network.
- With a 4 Hour Parts Replacement service response time, you can minimize downtime and quickly resolve any hardware issues.
- The service includes Parts Replacement, guaranteeing that any faulty parts will be replaced promptly to keep your network running smoothly.
- Stay up to date with the latest technology advancements and features with New Releases Update, ensuring your network is always optimized.
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Extreme Networks
97408-5320-48P-8XE
ExtremeWorks Managed Services MonitoringPLUS - AHR offerings provides continuous remote network monitoring, technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database and standardized network reports.
Network and device events that are detected and collected via the remote monitoring process are systematically evaluated, correlated and presented to customer via a pre-prescribed alarm notification process in support of a customer initiated maintenance service request (Operational Software update or upgrade, parts replacement, configuration setting, etc.)
Extreme Networks service offerings further grant Customers telephone and web access to Extreme's Network Control Center (NCC) 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
Network and device events that are detected and collected via the remote monitoring process are systematically evaluated, correlated and presented to customer via a pre-prescribed alarm notification process in support of a customer initiated maintenance service request (Operational Software update or upgrade, parts replacement, configuration setting, etc.)
Extreme Networks service offerings further grant Customers telephone and web access to Extreme's Network Control Center (NCC) 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
FAQ
The service includes email support, parts replacement, phone support, remote monitoring, and new releases updates for your Extreme Networks 5320-48P-8XE.