Extreme Networks 97407-ISW-24W-4X EW MONITORPLS 4HR AHR ISW-24W-4X 1YR FOR ISW-24W-4X
Extreme Networks 97407-ISW-24W-4X EW MONITORPLS 4HR AHR I...
Extreme Networks 97407-ISW-24W-4X EW MONITORPLS 4HR AHR ISW-24W-4X 1YR FOR ISW-24W-4X
Extreme Networks 97407-ISW-24W-4X
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Product Key Features
- 24x7x4 Hour service response time for quick part replacement
- Advanced Hardware Replacement (AHR) for uninterrupted service
- Email, phone, and remote monitoring support for comprehensive assistance
- Parts replacement and new releases update included in the service
- Service location at a service depot for convenient access
$1,462.85
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Extreme Networks
97407-ISW-24W-4X
ExtremeWorks Managed Services MonitoringPLUS - AHR offerings provides continuous remote network monitoring, technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database and standardized network reports.
Network and device events that are detected and collected via the remote monitoring process are systematically evaluated, correlated and presented to customer via a pre-prescribed alarm notification process in support of a customer initiated maintenance service request (Operational Software update or upgrade, parts replacement, configuration setting, etc.)
Extreme Networks service offerings further grant Customers telephone and web access to Extreme's Network Control Center (NCC) 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
Network and device events that are detected and collected via the remote monitoring process are systematically evaluated, correlated and presented to customer via a pre-prescribed alarm notification process in support of a customer initiated maintenance service request (Operational Software update or upgrade, parts replacement, configuration setting, etc.)
Extreme Networks service offerings further grant Customers telephone and web access to Extreme's Network Control Center (NCC) 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
FAQ
The service includes 24x7x4 hour support, email and phone support, parts replacement, remote monitoring, and new releases updates.