Avaya 347739 Support Advantage Preferred - 5 Year Service
Avaya 347739 Support Advantage Preferred - 5 Year Service
Avaya 347739 Support Advantage Preferred - 5 Year Service
Avaya 347739
FREE Returns
Availability:
Sold out!
Product Key Features
- 24x7 technical support for Avaya Orchestrator software
- Phone support for immediate assistance
- Web Knowledge Base access for self-help resources
- New releases update to stay up-to-date with the latest features
- Remote monitoring for proactive issue detection
- Remote diagnosis for efficient problem resolution
Products
Avaya
347739
Support Advantage Preferred includes all the Essential features, but it also adds the following to protect your technology investment and optimize performance of your Avaya solutions:
Avaya EXPERTSM Systems- alarm monitoring and proactive issue resolution up to five times faster than if the service request was manually generated.2 And we don't stop there. Avaya Expert Systems automatically identifies issues and steps that the customer can take to avoid future outages.
Avaya Diagnostic Server with SLA Mon™ technology-unprecedented network visibility with advanced, client-controllable, diagnostic tools that speed diagnosis while lowering costs without additional equipment.
Proactive alert of network issues (PSTN and IP)-fast automatic alarm notification and initiation of automated problem diagnosis and resolution.
Avaya EXPERTSM Systems- alarm monitoring and proactive issue resolution up to five times faster than if the service request was manually generated.2 And we don't stop there. Avaya Expert Systems automatically identifies issues and steps that the customer can take to avoid future outages.
Avaya Diagnostic Server with SLA Mon™ technology-unprecedented network visibility with advanced, client-controllable, diagnostic tools that speed diagnosis while lowering costs without additional equipment.
Proactive alert of network issues (PSTN and IP)-fast automatic alarm notification and initiation of automated problem diagnosis and resolution.
Response service-level objective of 15 minutes via the Web, which is twice as fast as our nearest competitor when it comes to the highest-severity requests.
Global license portability for simple and automated movement of licenses around the world.
Increased security and ease of managing authentication policies through Avaya SAL Policy Server.
FAQ
Avaya Support Advantage Preferred is a comprehensive 5-year service that provides technical support for Avaya Orchestrator software. It includes 24x7 phone support, web knowledge base access, new releases updates, remote monitoring, and remote diagnosis.
