Avaya 292352J Support Advantage Preferred - 3 Year Service
Avaya 292352J Support Advantage Preferred - 3 Year Service
Avaya 292352J Support Advantage Preferred - 3 Year Service
Avaya 292352J
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Product Key Features
- Brand Name: Avaya
- Manufacturer: Avaya, Inc
- Product Type: Service
- Service Name: Support Advantage Preferred
- Manufacturer Part Number: 292352J
- Provided Support: Monitoring, Diagnosis, Software Support, Phone Support, Web Knowledge Base Access
- Service Duration: 3 Year
- Service Sub Type: Physical, Electronic
- Product Supported: Avaya CO-DEL AES R7 GEO REDUN HA LARGE (A12)
- Service Main Type: Technical
- Service Description: 24x7
Products
Avaya
292352J
Support Advantage Preferred includes all the Essential features, but it also adds the following to protect your technology investment and optimize performance of your Avaya solutions:
- Avaya EXPERTSM Systems - alarm monitoring and proactive issue resolution up to five times faster than if the service request was manually generated. And we don't stop there. Avaya Expert Systems automatically identifies issues and steps that the customer can take to avoid future outages.
- Avaya Diagnostic Server with SLA Mon™ technology - unprecedented network visibility with advanced, client-controllable, diagnostic tools that speed diagnosis while lowering costs without additional equipment.
- Proactive alert of network issues (PSTN and IP) - fast automatic alarm notification and initiation of automated problem diagnosis and resolution.
- Response service-level objective of 15 minutes via the Web, which is twice as fast as our nearest competitor when it comes to the highest-severity requests.
- Global license portability for simple and automated movement of licenses around the world.
- Increased security and ease of managing authentication policies through Avaya SAL Policy Server.
FAQ
Avaya Support Advantage Preferred provides comprehensive technical support for your Avaya CO-DEL AES R7 GEO REDUN HA LARGE (A12) system. It includes monitoring, diagnosis, software support, phone support, and access to a web knowledge base. You'll have 24x7 assistance to ensure your system runs smoothly.
