Product details

General Information
Manufacturer

Schneider Electric SA

Manufacturer Part Number

WSTRTUP-SB-00

Brand Name

APC by Schneider Electric

Service Name

Service/Support

Product Type

Service

Service Information
Service Main Type

Installation

Service Sub Type

Electronic
Physical

Service Characteristic

Labor

Service Description

8x5

Provided Support

Reporting
Travel Expense Coverage
Repair
Installation Verification

Product Supported

APC Smart-UPS

FAQs

What is included in the APC WSTRTUP-SB-00 service package?
The APC WSTRTUP-SB-00 service package includes comprehensive support services: reporting, travel expense coverage, repair services, and installation verification. This labor-focused service operates on an 8x5 basis and covers both electronic and physical support needs for APC Smart-UPS systems. The package ensures professional installation and ongoing support from Schneider Electric's expert technicians.
What are the service hours for the APC WSTRTUP-SB-00 support?
The APC WSTRTUP-SB-00 operates on an 8x5 service schedule, meaning support is available during regular business hours, eight hours per day, five days per week. This schedule is designed to provide consistent support during standard working hours when most businesses require technical assistance and installation services.
Which products are supported by the WSTRTUP-SB-00 service?
The WSTRTUP-SB-00 service is specifically designed to support APC Smart-UPS products. This specialized focus ensures that technicians are highly familiar with the equipment and can provide expert installation, verification, and repair services tailored to APC Smart-UPS systems.
What types of installation support are covered under this service?
This service covers both electronic and physical installation support aspects. The package includes professional installation services, verification of proper setup, and comprehensive reporting. The labor-focused characteristic ensures that trained technicians handle all installation aspects, from initial setup to final verification of proper system operation.
Does the service cover travel expenses for on-site support?
Yes, the WSTRTUP-SB-00 service includes travel expense coverage as part of the package. This means that when on-site support is required, the travel costs for technicians are covered within the service agreement, eliminating unexpected additional expenses for the customer.

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