Veritas


24712-M3-2G


The Veritas Verified Support - Renewal is the ultimate service package for your Veritas Backup Exec Silver software. With a 2-year duration, you can enjoy peace of mind knowing that your technical support needs are covered. Our team of experts is available 24x7, with a guaranteed 30-minute response time to ensure that your issues are resolved quickly and efficiently. Included in this service package is phone support, web knowledge base access, and new releases update, giving you access to the latest information and resources to optimize your Veritas Backup Exec Silver experience. Whether you have questions, need troubleshooting assistance, or want to stay up-to-date with the latest features and enhancements, our support team is here to assist you every step of the way. Veritas Backup Exec Silver is a powerful backup and recovery solution, and our Verified Support - Renewal service is specifically tailored to meet the needs of government organizations. With a locally installed, on-premise license and support for up to 10 instances, you can confidently protect your critical data and ensure compliance with government regulations. As part of the Veritas Government Licensing Program (GLP), our service is designed to provide US citizens and organizations with the highest level of support and security. Our team understands the unique challenges and requirements faced by government agencies, and we are committed to delivering exceptional service that meets your specific needs. Choose Veritas Verified Support - Renewal for unparalleled technical support, reliable assistance, and peace of mind for your Veritas Backup Exec Silver software. Upgrade your support experience today and unlock the full potential of your Veritas solution. Take advantage of our industry-leading expertise and let us help you achieve your data protection goals.

Product details

General Information
Manufacturer

Veritas Technologies LLC

Manufacturer Part Number

24712-M3-2G

Brand Name

Veritas

Service Name

Verified Support - Renewal

Product Type

Service

Service Information
Service Main Type

Technical

Service Description

24x7x30 Minute

Provided Support

Phone Support
Web Knowledge Base Access
New Releases Update

Service Response Time

30 Minute - Phone Support

Service Duration

2 Year

Product Supported

Veritas Backup Exec Silver

  • Installation Type: Locally installed
  • License Type: On-Premise License
  • License Quantity: 10 Instance
  • License Pricing: Government
  • Licensing Program: Veritas Government Licensing Program (GLP)
  • Licensing Details: US Citizen / US Soil Case Management

  • FAQs

    What is included in the Veritas Verified Support - 2 Year Renewal Service?
    The service includes phone support, web knowledge base access, and new releases updates for your Veritas Backup Exec Silver software.
    How long does it take to receive support through phone?
    You can expect a response within 30 minutes when contacting the Veritas Verified Support team through phone.
    Is this service suitable for on-premise installations of Veritas Backup Exec Silver?
    Yes, the Veritas Verified Support - 2 Year Renewal Service is designed to provide technical support for locally installed Veritas Backup Exec Silver software.
    Can I access a web knowledge base for troubleshooting and guidance?
    Absolutely! With the Veritas Verified Support - 2 Year Renewal Service, you gain access to a web knowledge base that provides valuable resources for resolving issues and finding answers to common questions.
    Will I receive updates for new releases of Veritas Backup Exec Silver?
    Yes, as part of the service, you will receive updates for new releases of Veritas Backup Exec Silver, ensuring that you have access to the latest features and enhancements.

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