Quantum


SFS2K-LSN9-CG33


The Quantum F2000STORAGENODE with the StorageCare Gold Support Plan is the ultimate solution for your storage needs. With a service duration of 3 years and on-site support, you can have peace of mind knowing that your storage system is in good hands. Our 24x7x4 Hour service ensures that you receive prompt assistance whenever you need it, with a 4-hour response time for parts and labor. Stay ahead of the curve with new releases and updates, and benefit from timely parts replacement and expert repair services. Our phone support and web knowledge base provide you with the resources you need for quick problem-solving, while remote monitoring allows us to proactively address any issues. Plus, with a loaner device and access to training resources, you can minimize downtime and maximize the potential of your Quantum F2000STORAGENODE. Choose the StorageCare Gold Support Plan and experience unparalleled support for your storage solution.

Product details

General Information
Manufacturer

Quantum Corporation

Manufacturer Part Number

SFS2K-LSN9-CG33

Brand Name

Quantum

Service Name

StorageCare Gold Support Plan, zone 3 - Extended Service (Uplift)

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

New Releases Update
Parts Replacement
Repair
Phone Support
Web Knowledge Base Access
Remote Monitoring
Loaner
Training

Service Response Time

4 Hour - Parts and Labor

Service Location

On-site

Service Duration

3 Year

Product Supported

Quantum GFS2K-CSN9-E01A, GFS2K-CSN9-F01A

FAQs

What is included in the StorageCare Gold Support Plan for the Quantum F2000STORAGENODE?
The StorageCare Gold Support Plan provides comprehensive support for your Quantum F2000STORAGENODE, including new releases updates, parts replacement, repair services, phone and web support, remote monitoring, loaner equipment, and training.
How long does the support plan last?
The StorageCare Gold Support Plan is valid for 3 years, ensuring long-term support and maintenance for your Quantum F2000STORAGENODE.
What is the service response time for the StorageCare Gold Support Plan?
The service response time for the StorageCare Gold Support Plan is 4 hours for both parts and labor, ensuring quick resolution and minimal downtime.
Can the support plan be used for Quantum GFS2K-CSN9-E01A and Quantum GFS2K-CSN9-F01A?
Yes, the StorageCare Gold Support Plan covers both Quantum GFS2K-CSN9-E01A and Quantum GFS2K-CSN9-F01A, providing comprehensive support for these products.
Is on-site service included in the support plan?
Yes, the StorageCare Gold Support Plan includes on-site service, ensuring convenient and efficient support for your Quantum F2000STORAGENODE.

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