Quantum


SDY91-RH20-CG11


Mission-Critical Premium Support - StorageCare Gold

Critical IT environments are always on: nights, weekends and holidays. This support plan provides mission-critical support for fastest resolution, including 24x7 technical assistance, proactive remote monitoring and resolution, priority onsite critical issue response, 24x7 delivery and installation of all replacement parts

Product details

General Information
Manufacturer

Quantum Corporation

Manufacturer Part Number

SDY91-RH20-CG11

Brand Name

Quantum

Service Name

StorageCare Gold Zone 1

Product Type

Service

Service Information
Service Main Type

Technical

Service Description

24x7x4 Hour

Provided Support

Phone Support

Product Supported

Quantum DXI9100 APPLIANCE 204TB

FAQs

What does the Quantum StorageCare Gold Zone 1 service include?
The Quantum StorageCare Gold Zone 1 service provides 24x7x4 hour technical support for the Quantum DXI9100 Appliance. It ensures prompt assistance and expert guidance for any technical issues you may encounter.
How does the phone support work?
With phone support included in the Quantum StorageCare Gold Zone 1 service, you can directly contact Quantum's technical experts for assistance. They will help troubleshoot and resolve any issues you may have with your Quantum DXI9100 Appliance.
Can this service help with hardware maintenance?
Yes, the Quantum StorageCare Gold Zone 1 service covers hardware maintenance for the Quantum DXI9100 Appliance. If you experience any hardware-related problems, Quantum's technicians will provide the necessary support to keep your appliance running smoothly.
Is this service suitable for data backup solutions?
Absolutely! The Quantum StorageCare Gold Zone 1 service is designed to support the Quantum DXI9100 Appliance, which is known for its data storage and backup capabilities. With this service, you can ensure the reliability and protection of your valuable data.
What are the main benefits of the Quantum StorageCare Gold Zone 1 service?
The main benefits of the Quantum StorageCare Gold Zone 1 service include 24x7x4 hour technical support, prompt assistance, expert guidance, minimized downtime, and reliable hardware maintenance. With this service, you can have peace of mind knowing that your Quantum DXI9100 Appliance is well-supported.

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