HPE


HY7Y4E


The HPE Pointnext Tech Care Critical with Comprehensive Defective Material Retention - Extended Service is the ultimate solution for ensuring uninterrupted productivity and peace of mind. With comprehensive defective material retention, you can rest assured that any faulty components will be replaced promptly, minimizing downtime and maximizing your system's performance. Gain access to a vast knowledge base and expert phone support, empowering you to troubleshoot and resolve issues quickly and efficiently. With timely parts replacement and expert repair services, your system will always be up and running smoothly. Stay ahead of the curve with new releases updates, ensuring that your system is equipped with the latest software enhancements. Experience the convenience of remote diagnosis and visual remote guidance, allowing for efficient issue resolution without the need for on-site visits. Trust HPE Pointnext Tech Care Critical with Comprehensive Defective Material Retention - Extended Service to keep your business running smoothly and efficiently.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HY7Y4E

Brand Name

HPE

Service Name

Pointnext Tech Care Critical with Comprehensive Defective Material Retention - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x6 Hour

Provided Support

Comprehensive Defective Material Retention
Knowledge Base Access
Parts Replacement
Repair
Phone Support
Web Support
New Releases Update
Remote Diagnosis
Visual Remote Guidance

Service Response Time

6 Hour - Repair (distance from customer site - 50 miles)

Service Location

On-site

Service Duration

4 Year

Product Supported

HPE E7Y73C, E7Y73CR

FAQs

What does the HPE Pointnext Tech Care Critical service include?
The HPE Pointnext Tech Care Critical service includes comprehensive defective material retention, knowledge base access, parts replacement, repair, phone support, web support, new releases update, remote diagnosis, and visual remote guidance.
How long is the service duration for HPE Pointnext Tech Care Critical?
The service duration for HPE Pointnext Tech Care Critical is 4 years, ensuring long-term support and peace of mind.
What products are supported by HPE Pointnext Tech Care Critical?
HPE Pointnext Tech Care Critical supports the HPE E7Y73C and E7Y73CR products, providing specialized maintenance and assistance tailored to these models.
What is the service response time for HPE Pointnext Tech Care Critical?
The service response time for HPE Pointnext Tech Care Critical is 6 hours for repair, considering a distance of up to 50 miles from the customer site. This ensures prompt resolution and minimal downtime.
Can I rely on HPE Pointnext Tech Care Critical for parts and labor?
Absolutely! HPE Pointnext Tech Care Critical offers comprehensive parts and labor coverage, ensuring that any necessary repairs or replacements are taken care of promptly and efficiently.

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