HPE


HY7Y1E


The HPE Pointnext Tech Care Essential - Extended Service is the ultimate solution for ensuring the smooth operation of your HPE E7Y73C and E7Y73CR products. With a 4-year service duration and 24x7x4 Hour service response time, you can rely on quick and efficient support whenever you need it. Our on-site service brings the expertise directly to you, minimizing downtime and maximizing productivity. Access our Knowledge Base for self-help and troubleshooting, and benefit from Parts Replacement and Repair for comprehensive support. Our Phone and Web Support channels are always available to provide you with easy communication and assistance. Stay ahead of the curve with New Releases Update, ensuring that your products are always up-to-date with the latest technology. Experience the convenience of Remote Diagnosis and Visual Remote Guidance, allowing for efficient issue identification and guided troubleshooting. Trust HPE Pointnext Tech Care Essential - Extended Service to keep your HPE products running smoothly, so you can focus on what matters most to your business.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HY7Y1E

Brand Name

HPE

Service Name

Pointnext Tech Care Essential - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

Knowledge Base Access
Parts Replacement
Repair
Phone Support
Web Support
New Releases Update
Remote Diagnosis
Visual Remote Guidance

Service Response Time

4 Hour - Parts and Labor (distance from customer site - 100 miles)

Service Location

On-site

Service Duration

4 Year

Product Supported

HPE E7Y73C, E7Y73CR

FAQs

What does the HPE Pointnext Tech Care Essential - Extended Service include?
The HPE Pointnext Tech Care Essential - Extended Service provides comprehensive support and maintenance for your HPE E7Y73C and E7Y73CR products. It includes 24x7x4 hour support, knowledge base access, parts replacement, repair, phone and web support, new releases updates, remote diagnosis, and visual remote guidance.
How long does the service last?
The HPE Pointnext Tech Care Essential - Extended Service is valid for 4 years, ensuring long-term support and peace of mind for your HPE products.
What is the response time for on-site support?
The service offers a 4-hour response time for parts and labor, ensuring prompt assistance and minimizing downtime for your HPE E7Y73C and E7Y73CR products.
Can I access the knowledge base and receive remote guidance?
Yes, the HPE Pointnext Tech Care Essential - Extended Service provides access to a comprehensive knowledge base and offers visual remote guidance, allowing you to troubleshoot and resolve issues efficiently.
Is this service suitable for businesses of all sizes?
Absolutely! The HPE Pointnext Tech Care Essential - Extended Service is designed to meet the support and maintenance needs of businesses of all sizes, ensuring uninterrupted operations and maximizing the lifespan of your HPE products.

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