HPE


HY4Q5PE


The HPE Foundation Care Call-To-Repair with Comprehensive Defective Material Retention is the ultimate post-warranty warranty service for your HPE products. With a 24x7x6 Hour service response time, you can count on quick repairs to minimize downtime and keep your business running smoothly. The comprehensive defective material retention ensures that any faulty components are retained, giving you peace of mind knowing that your equipment is in good hands. With on-site service, you don't have to worry about shipping your products back and forth. Our technicians will come to you, saving you time and effort. Access to our web knowledge base allows you to find answers to common issues and troubleshoot on your own. And if you need immediate assistance, our phone support is just a call away. Our remote diagnosis capabilities enable our experts to identify and resolve issues remotely, saving you even more time. And with parts replacement and repair included, you can trust that your equipment will be restored to its optimal condition. Stay up-to-date with the latest technology with our new releases update service, ensuring that your products are always running on the latest firmware and software. Our maintenance service type provides ongoing support for your HPE products, giving you the peace of mind that you need. With parts and labor included, you won't have to worry about unexpected costs. Choose the HPE Foundation Care Call-To-Repair with Comprehensive Defective Material Retention and experience the highest level of support for your HPE products.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HY4Q5PE

Brand Name

HPE

Service Name

Foundation Care Call-To-Repair with Comprehensive Defective Material Retention - Post Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x6 Hour

Provided Support

Web Knowledge Base Access
Parts Replacement
Repair
Phone Support
New Releases Update
Remote Diagnosis
Comprehensive Defective Material Retention

Service Response Time

6 Hour - Repair (distance from customer site - 50 miles)

Service Location

On-site

Service Duration

1 Year

Product Supported

HPE P06760-B21, P06760R-B21, P06761-B21, P06761R-B21, P06762-B21, P06762R-B21, P06781-001, P06781-291, P06781-371, P06781-375, P06781-425, P06781-S01, P06782-S01, P06785-291, P06785-375, P06785-425, P06785-AA1, P06785R-375, P06785-S01, P06789-291, P06789-375, P06789-425, P06789-AA1, P06789R-375, P06789-S01, P06793-291, P06793-375, P06793-425, P06793R-375, P06793-S01, P16926-371, P16926-421, P16926-S01, P16927-S01, P16928-371, P16928-421, P16928-AA1, P16928-S01, P16929-371, P16929-421, P16929-S01, P16930-371, P16930-421, P16930-S01

FAQs

What does HPE Foundation Care Call-To-Repair include?
HPE Foundation Care Call-To-Repair includes on-site repair, parts replacement, remote diagnosis, and access to the web knowledge base. It ensures that your HPE products receive prompt and comprehensive support.
How long does the service last?
The HPE Foundation Care Call-To-Repair service lasts for 1 year, providing you with peace of mind and continued support for your HPE products.
What is comprehensive defective material retention?
Comprehensive defective material retention means that HPE will retain any defective materials replaced during the repair process. This ensures that you have a complete record of the service and helps in troubleshooting any future issues.
Can I access the web knowledge base for self-help?
Yes, with HPE Foundation Care Call-To-Repair, you have access to the web knowledge base. This valuable resource provides information and solutions to common issues, allowing you to troubleshoot and resolve problems on your own.
Is this service available for post-warranty products?
Yes, HPE Foundation Care Call-To-Repair is specifically designed for post-warranty products. It extends the support and coverage for your HPE products beyond the standard warranty period, ensuring their continued performance and reliability.

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