HPE


HV9K3PE


The HPE Pointnext Tech Care Critical with Defective Media Retention - Post Warranty is a comprehensive warranty service offered by Hewlett Packard Enterprise. With this service, you can ensure that your HPE products are protected and supported beyond the standard warranty period. The service provides a range of support options, including new releases updates, parts replacement, repair services, phone support, web knowledge base access, remote diagnosis, remote monitoring, and defective media retention. With a service duration of 1 year and on-site support, you can have peace of mind knowing that HPE experts will be available to assist you whenever you need it. The service is designed to support a variety of HPE products, including the HPE 793308-B21, 793309-S01, 793311-S01, 793316-AA1, 793318-AA1, 816818-AA1, and 816819-AA1. The HPE Pointnext Tech Care Critical with Defective Media Retention - Post Warranty service is ideal for businesses and organizations that rely on HPE products for their critical operations. With a 24x7x6 hour service description and a 6-hour repair response time (within 50 miles from the customer site), you can minimize downtime and ensure that your systems are up and running as quickly as possible. This service provides comprehensive parts and labor support, ensuring that any issues with your HPE products will be resolved efficiently and effectively. By choosing HPE Pointnext Tech Care Critical with Defective Media Retention - Post Warranty, you can protect your investment and maximize the performance and reliability of your HPE products. Take advantage of this HPE warranty service and experience the peace of mind that comes with knowing your HPE products are backed by industry-leading support. Upgrade to HPE Pointnext Tech Care Critical with Defective Media Retention - Post Warranty today and ensure the continued success of your business.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HV9K3PE

Brand Name

HPE

Service Name

Pointnext Tech Care Critical with Defective Media Retention - Post Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x6 Hour

Provided Support

New Releases Update
Parts Replacement
Repair
Phone Support
Web Knowledge Base Access
Remote Diagnosis
Remote Monitoring
Defective Media Retention

Service Response Time

6 Hour - Repair (distance from customer site - 50 miles)

Service Location

On-site

Service Duration

1 Year

Product Supported

HPE 793308-B21, 793309-S01, 793311-S01, 793316-AA1, 793318-AA1, 816818-AA1, 816819-AA1

FAQs

What does the HPE Pointnext Tech Care Critical with Defective Media Retention service include?
The service includes new releases updates, parts replacement, repair, phone support, web knowledge base access, remote diagnosis, remote monitoring, and defective media retention.
How long does the service last?
The HPE Pointnext Tech Care Critical with Defective Media Retention service is valid for 1 year.
What products are supported by this service?
This service supports HPE 793308-B21, 793309-S01, 793311-S01, 793316-AA1, 793318-AA1, 816818-AA1, and 816819-AA1.
What is the response time for repairs?
The service offers a 6-hour response time for repairs within a 50-mile distance from the customer site.
Can I rely on this service for both hardware and software support?
Yes, the HPE Pointnext Tech Care Critical with Defective Media Retention service covers both parts and labor, providing comprehensive support for your HPE products.

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