HPE


HR5A0E


The HPE Foundation Care - Extended Service is a comprehensive service package designed to provide you with peace of mind and ensure the smooth operation of your HPE JL661A product. With a service duration of 3 years, this service offers on-site support, allowing you to have a technician at your location whenever you need assistance. You'll have access to a web knowledge base, providing you with valuable resources and information to troubleshoot any issues. In addition, this service includes parts replacement, repair, phone support, remote diagnosis, and new releases updates, ensuring that your HPE product is always up to date and functioning at its best. With HPE Foundation Care - Extended Service, you can focus on your business while HPE takes care of your product's maintenance and support needs.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HR5A0E

Brand Name

HPE

Service Name

Foundation Care - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Physical
Electronic

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

Web Knowledge Base Access
Parts Replacement
Repair
Phone Support
Remote Diagnosis
New Releases Update

Service Response Time

4 Hour - Parts and Labor

Service Location

On-site

Service Duration

3 Year

Product Supported

HPE JL661A

FAQs

What does HPE Foundation Care - Extended Service include?
HPE Foundation Care - Extended Service provides comprehensive support for your HPE JL661A, including web knowledge base access, parts replacement, repair, phone support, remote diagnosis, and new releases updates.
How long does the service last?
This service covers a duration of 3 years, ensuring long-term support for your HPE JL661A.
What is the response time for this service?
The service offers a 4-hour response time for parts and labor, ensuring quick resolution of any issues with your HPE JL661A.
Is this service available on-site?
Yes, HPE Foundation Care - Extended Service provides on-site maintenance, allowing for convenient support directly at your location.
Is HPE Foundation Care - Extended Service suitable for both physical and electronic components?
Yes, this service covers both physical and electronic aspects of your HPE JL661A, ensuring comprehensive maintenance and support.

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